Summary
Overview
Work History
Education
Skills
Timeline
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Peter Tracy

Student
Flintstone,GA

Summary

I am a passionate, highly motivated, and results-oriented individual currently pursuing a Bachelor's degree in Cybersecurity. I’m a Certified Good Guy with a strong commitment to helping people. I’m eager to contribute my skills and knowledge to the UTC IT Department. As an Eagle Scout, I have developed exceptional leadership, teamwork, and problem-solving abilities. I am eager to apply my passion for learning and technology to a challenging IT role.

Overview

2
2
years of professional experience

Work History

Retail Associate

Chattanooga Zoo | SSA Group
05.2023 - Current
  • Assisted customers with product selection, purchase, and issue resolution
  • Maintained store organization, cleanliness, and visual merchandising
  • Processed sales transactions and ensured accurate record-keeping
  • Built rapport with customers, fostering loyalty and repeat business
  • Collaborated with team members to achieve sales goals and improve store operations

Merit Badge Instructor

BSA Camp Sidney Dew
05.2022 - 06.2022
  • Fostered student success through individualized support, targeted feedback, and creative activities.
  • Designed and implemented engaging lesson plans to optimize learning and cater to diverse learning styles.
  • Collaborated with staff and parents to create comprehensive plans for student development and academic achievement.
  • Demonstrated leadership and project management skills by leading teams, delegating tasks, and ensuring project success.
  • Enhanced classroom engagement and collaboration through innovative teaching strategies and group activities.

Education

Currently Enrolled - Cyber Security

The University of Tennessee - Chattanooga
Chattanooga, TN
05.2001 -

IT Help Desk Professional Certification -

Udemy
05.2001 -

High School Diploma -

Ridgeland Hight School
Rossville
05.2001 -

Skills

  • Merchandise Recommendations
  • Analytical Thinking
  • Approachability
  • Reliability
  • Communication
  • Problem Solving
  • Hardware and Software Repair
  • User Support
  • Error Detection
  • Equipment Repair
  • AV Equipment Management
  • Technical issues analysis
  • Friendly and Patient
  • Hardware upgrades
  • Interpersonal Skills

Timeline

Retail Associate

Chattanooga Zoo | SSA Group
05.2023 - Current

Merit Badge Instructor

BSA Camp Sidney Dew
05.2022 - 06.2022

Currently Enrolled - Cyber Security

The University of Tennessee - Chattanooga
05.2001 -

IT Help Desk Professional Certification -

Udemy
05.2001 -

High School Diploma -

Ridgeland Hight School
05.2001 -

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