Peter Wallace
Womelsdorf,PA
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
30
30
years of professional experience
Work History
OPERATIONS MANAGER
BRIDGE GLOBAL SERVICES
06.2022 - 02.2024
- Developed and maintained relationships with external vendors and suppliers.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Developed and implemented strategies to maximize customer satisfaction.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
IMPLEMENTATION SUPPORT MANAGER
HIGH WIRE NETWORKS
04.2022 - 06.2022
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Cross-trained existing employees to maximize team agility and performance.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Accomplished multiple tasks within established timeframes.
SR FIELD ENGINEER, ENTERPRISE SERVICES
HIGH WIRE NETWORKS
01.2021 - 03.2022
- Traveled World Wide to Customer Sites
- Recorded received products into database using asset tags information, product manufacturer, model and serial number.
- Verified construction documentation to meet client requirements and vision.
- Integrated fiber-optic and copper cabling technologies with components of new and existing network infrastructures.
- Dressed and labeled cables for easy identification and traceability.
- Reviewed network design and set up copper and fiber-optic cabling infrastructures.
Owner
Distant Copy, Inc
01.2017 - 01.2021
- Managed life cycle replacement of hardware and software.
- Created service level agreement for IT operational functions and help desk operations.
- Made recommendations and performed upgrades, assisting businesses in technology planning aligned with growth projections.
- Oversaw development and implementation of improvements to support network operations.
Elected Township Supervisor
Marion Township Berks County Pa
01.2016 - 12.2019
- Championed environmental initiatives within the township, promoting sustainable practices and protecting natural resources.
- Developed comprehensive maintenance plans for township infrastructure, ensuring timely repairs and upgrades.
- Promoted transparency in government operations by sharing information openly with residents through various communication channels such as newsletters or social media platforms.
Treasurer
Marion Township Berks County Pa
01.2016 - 12.2019
- Executed financial due diligence tasks on daily basis to maintain optimal company finances.
- Worked with both internal and external users to create detailed financial reports.
- Drafted treasury reports to support management decision-making needs.
- Worked closely with auditors to ensure compliance with regulatory requirements, avoiding potential fines or penalties.
VP Information Technology
AAA Reading-Berks
04.2000 - 01.2017
- Updated customers and senior leaders on progress and roadblocks.
- Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
- Championed change management initiatives related to technology implementation, garnering user acceptance and promoting adoption throughout the organization.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
Senior Network Technician
Comp Tech Group
06.1994 - 04.2000
- Supported users both local and by phone with problem resolution and education.
- Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
- Fostered positive work environment by promoting teamwork, supporting professional development opportunities, and encouraging open communication among staff members.
- Collaborated with cross-functional teams to ensure seamless integration of new technologies into the existing network infrastructure.
Education
Associates Degree Electrical And Electronics Engineering -
Berks Technical Institute
Reading, PA01.1995
Skills
- Purchasing and procurement
- Incidents management
- Maintaining Compliance
- Network Architecture
- Structure designs
- Project Coordination
- Staff Training
Timeline
OPERATIONS MANAGER
BRIDGE GLOBAL SERVICES
06.2022 - 02.2024
IMPLEMENTATION SUPPORT MANAGER
HIGH WIRE NETWORKS
04.2022 - 06.2022
SR FIELD ENGINEER, ENTERPRISE SERVICES
HIGH WIRE NETWORKS
01.2021 - 03.2022
Owner
Distant Copy, Inc
01.2017 - 01.2021
Elected Township Supervisor
Marion Township Berks County Pa
01.2016 - 12.2019
Treasurer
Marion Township Berks County Pa
01.2016 - 12.2019
VP Information Technology
AAA Reading-Berks
04.2000 - 01.2017
Senior Network Technician
Comp Tech Group
06.1994 - 04.2000
Associates Degree Electrical And Electronics Engineering -
Berks Technical Institute
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