Dynamic professional with over 12 years of experience in the New York State Department of Corrections, specializing in the intersection of technology and communication. Proven expertise in producing comprehensive written and verbal reports, enforcing state policies, and conducting sensitive interviews with victims and suspects. Adept at navigating crisis situations as a first responder, demonstrating composure under pressure while swiftly implementing effective solutions. Committed to continuous growth and eager to embrace new challenges that enhance skills and promote professional development.
Work History
OSI Investigator
2 Months
Department of Corrections | 06.2026 - Current
Conducted thorough investigations into inmate behavior and incidents to ensure facility safety.
Analyzed evidence to identify patterns and investigate complaints.
Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
Interviewed suspects.
Rehabilitation Counselor II
2 Years 2 Months
Five Points RMHU | 06.2024 - Current
Five Points RMHU (Residential Mental Health Unit) houses at risk individuals who have violated rules while being housed in maximum security prisons and have a mental health diagnosis.
Managed caseloads, conducted interviews, and scheduled appointments for clients.
Responded to calls for mental health staff intervention during patient crises.
Conducting suicide assessments and initial interviews with incoming patients.
Meeting with the treatment team to profile incoming patients.
Participated in weekly tier hearings to discuss patient evaluations and recommendations.
Interviewed patients post-incident to investigate behavioral causes and compiled reports for further analysis.
Member of the state Staff Support Team (SST) that travels to facilities when emergency incidents occur.
I have been an education professional for over 15 years and have worked in various facilities with both male and female populations and age ranges from 18 - senior. Working as a teacher emphasized skills such as building rapport, conducting reports, interview skills and assessing students.
Contributed to the CISM (Crisis Incident Stress Management) team deployed to facilities during serious incidents.
Organized student records and filed state documentation.
Liaison with Albany for young adult education policies and practices.
Served as a key contact for Albany, ensuring alignment with young adult education policies and practices.
Conducted statewide trainings on technology integration in the classroom, enhancing educators' instructional practices.
Developed forms in Excel and learning materials in PowerPoint and smart notebook, contributing to resources still utilized statewide.
Training Specialist 1
2 Years
OPWDD FLDDSO | 08.2019 - 08.2021
Training specialist responsible for teaching staff the PROMOTE program which contains physical interventions along with de-escalation tactics.
Coordinated with treatment team leaders to ensure staff compliance with annual training requirements.
Developed training calendar to schedule and organize agency training sessions.
Learned various physical interventions and taught staff effective de-escalation techniques.
Attending trainings on crisis intervention
Teacher
1 Year 10 Months
Eughenio Maria de Hostos school | 08.2010 - 06.2012
Education professional for grades 6- 8th in the Rochester City School district.
Developed curriculum for a diverse group of students, many of whom were deemed by NYS to be 'at risk'.
Collaborated with students and families to create individualized behavior plans and growth strategies, fostering positive classroom environments.
Investigator / Division of Enforcement Prosecutor at State of New Hampshire - Division of EnforcementInvestigator / Division of Enforcement Prosecutor at State of New Hampshire - Division of Enforcement