Reliable professional with a background in IT and bus operations. Known for strong diagnostic skills and commitment to passenger safety, ready to leverage expertise in technical support and conflict resolution to enhance operational efficiency.
Overview
31
31
years of professional experience
Work History
Bus Operator
Oahu Transit Services
Honolulu, HI
09.2006 - Current
Ensured passenger safety and comfort during daily bus operations.
Communicated effectively with dispatch to report service issues and coordinate schedules.
Conducted pre-trip inspections to maintain vehicle safety standards and compliance.
Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
Informed passengers about route details, schedules, transfers, and fare policies as needed.
Answered questions from passengers with respect and accuracy, providing information about fares, schedule details, and baggage stowing.
IT Technician
Kapiolani Health
Honolulu, HI
08.1995 - 11.2002
Diagnosed and resolved hardware and software issues to maintain optimal system performance.
Provided technical support for end-users, ensuring timely resolution of IT-related inquiries.