Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Petero Irumva

Knoxville,TN

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

1
1
year of professional experience

Work History

Front Service Clerk

Publix
Knoxville, Tennessee
01.2025 - Current
  • Assisted customers with inquiries and provided product information.
  • Maintained cleanliness and organization of front service area.
  • Collaborated with team members to ensure efficient service flow.
  • Greeted customers warmly upon entry and exit of the store.
  • Resolved customer complaints promptly to enhance satisfaction.
  • Performed opening and closing duties as assigned, such as deep cleaning checkstands and getting things ready for cashiers.
  • Maintained cleanliness of the front-end area of the store by sweeping, mopping, dusting.

Education

West High School
Knoxville, TN

Skills

  • Customer service
  • Team collaboration
  • Problem resolution
  • Time management
  • Fluent in [Kirundi] and [Swahili]
  • Communication skills
  • Bagging
  • Customer engagement
  • Complaint handling
  • Store cleaning
  • Listening skills
  • Cart retrieval
  • Bagging techniques
  • Multitasking capacity
  • Accuracy and efficiency
  • Cleaning and sanitizing

Affiliations

  • I am involved in a Soccer Club
  • I play for my school's marching band
  • I lead and sing in my church's Choir group, youth and Older

Languages

English
Native/ Bilingual
Kirundi
Native/ Bilingual
Swahili
Full Professional

Timeline

Front Service Clerk

Publix
01.2025 - Current

West High School