Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Certification
References
Timeline
Generic

Peterson Antonio Saldanha

Tacoma,WA

Summary

Collaborative team member with proven analytical and technical skills. Experienced in managing both technical and non-technical projects across various levels. Committed to enhancing company processes through active participation and support.

Overview

6
6
years of professional experience
1
1
Certification

Work History

IT Technician Volunteer

Tacoma Community House
Tacoma, Washington
08.2025 - Current
  • Installed and configured hardware and software for community programs.
  • Provided technical support to staff and clients in various settings.
  • Assisted with network troubleshooting and connectivity issues.
  • Documented IT processes and procedures for staff reference.
  • Troubleshot system issues related to network connectivity, software installation and configuration, printing.
  • Installed and configured hardware, software, systems, networks, printers, and scanners.
  • Set up user profiles on local machines according to established standards.
  • Performed internal vulnerability scans to harden owned systems against intrusion and malicious activity.

IT Technician

Petroleum Derivatives Regulatory Institute - IRDP
Luanda, Angola
07.2020 - 12.2024
  • Resolved network issues and maintained IT equipment to ensure operational efficiency.
  • Executed network restructuring projects to enhance system performance.
  • Managed security camera systems for improved surveillance and safety.
  • Oversaw recruitment database management to improve hiring processes.
  • Monitored attendance and punctuality to uphold workforce accountability.
  • Procured IT hardware and software, ensuring quality and cost-effectiveness.
  • Documented IT processes and procedures for comprehensive reference materials.

TICS Management Technician – Freelancer

Blackinvest, Lda
Luanda, Angola
01.2020 - 06.2020
  • Ensured safety and optimal performance of workstations through effective computer support.
  • Installed and maintained VoIP telephone systems to enhance communication capabilities.
  • Managed inventory and provided comprehensive support for network infrastructure.

Education

BS - IT and Administrative Management with Network Administration and Management Specialization

Central Washington University
Ellensburg, WA, USA
06.2019

Skills

  • Operating system management
  • Hardware and software troubleshooting
  • VoIP technology
  • IT equipment maintenance
  • Hardware & software procurement
  • Technical documentation
  • Effective communication
  • Team collaboration
  • Problem solving
  • Time management

Languages

Portuguese
Native/ Bilingual
English
Full Professional
Spanish
Elementary

Affiliations

  • I used to be a leader of the youth group at the Brazilian Universal Church in Angola from 2010 to 2012 .
  • I used to be a interpreter at Brazilian Universal Church in Miami Florida during special events from 2013 to 2014.

Certification

  • Interpreter Training by Clover Park District School (August 2025 )
  • Elaboration of Official Tecnhical Documents in Portuguese by ENAPP (May 2022)

References

References available upon request.

Timeline

IT Technician Volunteer

Tacoma Community House
08.2025 - Current

IT Technician

Petroleum Derivatives Regulatory Institute - IRDP
07.2020 - 12.2024

TICS Management Technician – Freelancer

Blackinvest, Lda
01.2020 - 06.2020

BS - IT and Administrative Management with Network Administration and Management Specialization

Central Washington University

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