PETERSON THOMAS
Orange,NJ
Summary
Logistics and operations professional with a decade of experience in warehouse leadership and freight management. Proven track record in optimizing workflows while ensuring safety compliance. Recent CDL-A graduate committed to efficient route planning and accident-free driving.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Team Lead
Specto Technology
08.2024 - Current
- Train, supervise, and motivate staff to meet performance goals.
- Managed scheduling, task assignments, and implemented workflow improvements.
- Led warehouse operations, enhancing safety and compliance protocols.
- Mentored technical support and field engineers, facilitated training sessions, and supported complex remote diagnostic troubleshooting.
Mechanic Assembler
Lazer Spot Trucking Company
12.2017 - 08.2024
- Troubleshot and repaired mechanical, hydraulic, pneumatic, and electrical systems on yard trucks, day cabs, and trailers to ensure operational reliability
- Assembled and aligned components to meet client specifications, ensuring high-quality standards
- Performed quality checks using precision measurement tools to maintain product integrity
- Ensured cleanliness and safety in workspace
Assistant Manage/ Team Lead/ Forklift Operator
Walmart
12.2015 - 12.2017
- Managed merchandise handling, inventory control and forklift operations
- Directed and trained warehouse staff to achieve productivity and safety compliance
- Maintained high productivity levels in fast-paced distribution center
- Assisted with warehouse tasks to enhance team efficiency
- Follow all workplace and equipment safety procedures.
Customer Service and Dispatcher
Wipro Technologies
06.2013 - 07.2017
- Responded to incoming client help requests via phone and email in a courteous manner, enhancing client satisfaction
- Recorded, tracked, and documented all queries received along with problem-solving steps taken, ensuring comprehensive resolution history
- Follow standard processes and procedures to resolve all client queries
- Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients
- Identified and learned product details to facilitate effective client interaction and troubleshooting
- Recorded and analyzed call logs to identify trends to spot the most occurring trends to prevent future problems
Education
CDL License
Smith and Salomon CDL School
Linden, NJ09-2026
Cyber Security
University Quisqueya
Playa Betico Cruz, Aruba01-2002
Skills
- Driving skills
- Safety
- Technical skills
- Communication
- Time management
- Focus
- Organization
- Mechanical knowledge
- Problem-solving
- Motivation
- Cybersecurity principles
- Risk analysis
- Network troubleshooting
- Incident response
- Technical training
- Team leadership
- Customer service
- Process optimization
- Equipment maintenance
- Employee engagement
- Work assignment delegation
- Customer focus
- Performance monitoring
- Corporate social responsibility
- Marketing
- Trend tracking
- Talent acquisition
- Employee training
- Workflow management
- Risk management
- Coaching and mentoring
- Loss prevention
- Regulatory compliance
- Attention to detail
- Complaint resolution
- Quality control
Personal Information
- Title: Entry-Level CDL Truck Driver
- Driving License: CDL License
Certification
Commercial Driver License, OSHA Safety Certificate
Timeline
Team Lead
Specto Technology
08.2024 - Current
Mechanic Assembler
Lazer Spot Trucking Company
12.2017 - 08.2024
Assistant Manage/ Team Lead/ Forklift Operator
Walmart
12.2015 - 12.2017
Customer Service and Dispatcher
Wipro Technologies
06.2013 - 07.2017
CDL License
Smith and Salomon CDL School
Cyber Security
University Quisqueya