Petra Gidcumb
St. Charles,IL
Summary
Motivated hospitality professional with experience in guest service, front-of-house operations, and creating elevated customer experiences. Skilled in communication, relationship-building, and delivering attentive service in fast-paced environments. Currently pursuing a Bachelor’s degree in Real Estate at DePaul University and seeking to expand hospitality, sales, and client relations experience.
Overview
5
5
years of professional experience
Work History
Server
Filling Station Pub & Grill
300 W Main St, St. Charles, IL 60174
03.2025 - 01.2026
- Delivered attentive, personalized guest service while managing multiple tables in a fast-paced service environment and maintaining high satisfaction standards.
- Developed strong menu knowledge to guide guests through food, beverage, and wine selections, while making recommendations to enhance the overall dining experience.
- Built rapport with guests through tailored professional communication and anticipatory service to encourage repeat business and positive customer relationships.
- Coordinated efficiently with kitchen and bar staff to ensure accurate order execution, timing, and seamless service during high-volume periods.
- Managed cash handling, POS transactions, and table pacing while maintaining composure, attention to detail, and polished presentation standards.
Preschool Afterschool Care
St. Charles Park District
38W160 Bolcum Road, St. Charles, IL 60175
08.2023 - 05.2024
- Fostered a safe, welcoming, and engaging environment while supervising groups of children and responding attentively to individual needs.
- Strengthened interpersonal and hospitality skills through consistent communication with students, families, and staff while maintaining a positive and professional atmosphere.
- Demonstrated strong multitasking, organization, and adaptability by managing schedules, coordinating activities, and ensuring smooth daily operations.
Lifeguard
St. Charles Park District
3615 Campton Hills Rd, St. Charles, IL 60175
05.2023 - 08.2023
- Monitored pool area to ensure guest safety and compliance with regulations.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Educated patrons on pool rules and safety procedures to promote awareness.
- Created a welcoming atmosphere through approachable communication, attentive service, and daily interaction with members.
Restaurant Hostess
Riverside Pizza & Pub
456 Redington Dr, South Elgin, IL 60177
04.2022 - 02.2023
- Created positive first impressions by greeting guests warmly, managing reservations and wait times, and ensuring a welcoming dining experience.
- Coordinated seating flow and table management to maximize efficiency while maintaining guest comfort and service quality.
- Delivered professional and attentive guest communication while accommodating special requests and resolving concerns with composure.
- Adapted communication style to create welcoming and individualized experiences for a wide range of guests.
Restaurant Hostess
La Mesa Modern Mexican
51 S 1st St, St. Charles, IL 60174
05.2021 - 01.2022
- Delivered polished and attentive guest service as the first point of contact, creating a welcoming and elevated dining experience.
- Managed reservations, waitlists, and seating coordination while maintaining efficient dining flow and accommodating guest preferences.
- Collaborated closely with servers and management to ensure seamless front-of-house operations and consistent service standards in a high-volume environment.
- Contributed to a luxury-inspired dining experience through attentive guest engagement and strong operational coordination.
Education
High School Diploma -
St. Charles North High School
255 Red Gate Rd, St. Charles, IL 6017505-2024
Skills
- Guest Relations & Hospitality
- Relationship Building & Interpersonal Communication
- Anticipatory Service & Attention to Detail
- Multitasking in Fast-Paced Environments
- Sales & Upselling Techniques
Timeline
Server
Filling Station Pub & Grill
03.2025 - 01.2026
Preschool Afterschool Care
St. Charles Park District
08.2023 - 05.2024
Lifeguard
St. Charles Park District
05.2023 - 08.2023
Restaurant Hostess
Riverside Pizza & Pub
04.2022 - 02.2023
Restaurant Hostess
La Mesa Modern Mexican
05.2021 - 01.2022
High School Diploma -
St. Charles North High School