Petra Hernandez
Baylor Scott & White Medical Center
Austin,TX
1
Language
25
years of professional experience
Dedicated Laboratory Technician skilled in venipuncture, specimen collection, and patient communication. Committed to enhancing patient comfort and satisfaction while adhering to strict safety protocols.
Work History
Laboratory Technician
4 Years 6 Months- Collected blood samples using venipuncture and capillary methods while adhering to safety protocols.
- Ensured accurate labeling and documentation of specimens for laboratory analysis.
- Assisted in training new phlebotomists on best practices and operational procedures.
- Maintained equipment cleanliness and functionality to optimize workflow efficiency.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
- Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
- Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
Mobile Phlebotomist/Team Leader
4 Years 2 Months- Performed mobile blood collection procedures ensuring adherence to safety protocols and patient comfort.
- Improved efficiency with accurate and timely completion of blood draws and specimen labeling.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Trained new phlebotomists on best practices and operational protocols to enhance team performance.
- Structured daily workflow around prioritized blood collection tasks.
- Managed inventory of phlebotomy supplies and equipment, ensuring readiness for daily operations.
- Organized daily work based on collection priority.
- Implemented process improvements that increased efficiency in specimen collection and transportation workflows.
- Packaged and shipped specimens to central lab daily.
Laboratory Technician
2 Years 1 Month- Conducted laboratory tests to support accurate diagnoses and treatment plans.
- Implemented quality control protocols to enhance testing accuracy and reliability.
- Maintained and calibrated laboratory equipment to ensure optimal functionality.
- Collaborated with healthcare professionals to interpret test results and provide recommendations.
- Trained new staff on laboratory procedures, safety standards, and best practices.
- Streamlined specimen processing workflows to improve efficiency and reduce turnaround times.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt.
- Performed routine lab and department maintenance to keep area clean and orderly.
Laboratory Technician 2
14 Years 5 Months- Assisted in blood collection procedures, ensuring patient comfort and safety.
- Demonstrated proficiency in using venipuncture techniques for various patient demographics.
- Supported peers through collaborative learning, sharing best practices for efficient blood draw techniques.
- Achieved consistent success in obtaining high-quality blood samples with minimal discomfort or complications for patients.
- Assisted in streamlining workflow processes by effectively prioritizing tasks based on urgency, complexity, and patient needs.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.
- Trained new staff on phlebotomy procedures, equipment usage, and safety protocols.
Education
High School Diploma
Skills
Venipuncture
Specimen collection
Laboratory testing
Specimen processing
Sample preparation
Result interpretation
Safety protocols
Microscopy techniques
Patient communication
Patient support
Problem-solving
Geriatric blood collection
Languages
Spanish
Full Professional
Timeline
Laboratory Technician
Baylor Scott & White Medical Center
03.2022 - CurrentRead More
Mobile Phlebotomist/Team Leader
Tridentcare Health Services
01.2018 - 03.2022Read More
Laboratory Technician
Christus Spohn Shoreline
02.2016 - 03.2018Read More
Laboratory Technician 2
Baylor Scott & White Medical Center
07.2001 - 12.2015Read More
Robstown High School
High School Diploma
Read More