Petrina Harold
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales/Marketing Representative
Crystal Springs Golf Resort
04.2024 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Collaborated with cross-functional teams to create cohesive marketing strategies that aligned with company goals and objectives.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Internship Embroidery
Hackler Golf Course at Coastal Carolina University
05.2022 - 07.2023
- Collaborated with sales team to promote new embroidery services and product offerings, ultimately increasing company revenue.
- Collaborated closely with design team to ensure accurate implementation of custom embroidery requests from clients.
- Assisted customers in selecting the right materials and designs for their embroidery project needs.
- Merchandise sales/order/stock campus athletic apparel
- Assisted in picking orders from the warehouse, heat transfer orders, and finishing and coloring of orders taken from digitizing.
Inside Operations
Hackler Golf Course at Coastal Carolina University
05.2022 - 07.2023
- Worked effectively in fast-paced environments.
- Promotional Ads for CGL (Coastal Golf League), PGM, and Summer League
- Primary function provide first contact customer interaction
- Schedule and coordinate tournaments
- Trained new staff members on company policies and procedures.
Education
Bachelor of Arts - Graphic Design/ Minor in Marketing
Coastal Carolina University
Conway, SC12.2023
Skills
- CRM Management
- Sales Presentations
- Data-driven decision-making
- Target Market Identification
- CRM Management
- Interpersonal and client communications
- Business Development
- Strong customer service along with a substantial work ethic
- Proficient computer skills; Photoshop, Illustrator, InDesign, Lightroom, Creative Cloud, Procreate, Canva, Figma, and Microsoft Suite
Certification
- Reservation Sales Agent Certification, Crystal Springs Golf Resort - Current
- Digital Marketing Simternship, Coastal Carolina University, Current
- Social Media Simternship, Coastal Carolina University, Current
Timeline
Sales/Marketing Representative
Crystal Springs Golf Resort
04.2024 - Current
Internship Embroidery
Hackler Golf Course at Coastal Carolina University
05.2022 - 07.2023
Inside Operations
Hackler Golf Course at Coastal Carolina University
05.2022 - 07.2023
Bachelor of Arts - Graphic Design/ Minor in Marketing
Coastal Carolina University
- Reservation Sales Agent Certification, Crystal Springs Golf Resort - Current
- Digital Marketing Simternship, Coastal Carolina University, Current
- Social Media Simternship, Coastal Carolina University, Current
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