PETRINA PRICE
Buffalo NY, Erie County, United States,US
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Hardworking and reliable.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Learning Support Aide
Williamsville North High School
Buffalo, NY
10.2022 - Current
- Monitored students in class, hallways and cafeteria to enforce school rules.
- Worked one-on-one with special needs students to help navigate through school challenges.
- Cleaned and organized classrooms, materials and supplies.
- Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors.
- Tutored students in course material to improve comprehension.
- Set up and assisted with audiovisual equipment operation.
- Scheduled teaching observations to receive supervisor feedback about teaching performance.
Administrative Assistant
Amherst School District
Amherst, NY
02.2022 - 06.2022
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Provided secretarial and office management support while building cooperative working relationships.
- Responded effectively to sensitive inquiries or complaints.
- Scheduled appointments, meetings and events for management staff.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Directed customer communication to appropriate department personnel.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Handled incoming calls and directed callers to appropriate department or employee.
- Responded to customer issues to provide immediate resolution and improve retention.
Personal Assistant
Hair by Terrell
Buffalo, NY
03.2018 - 02.2022
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Organized personal and professional calendars with reminders for upcoming meetings and events.
- Checked personal and professional activities to remind employer of priority tasks and deadlines.
- Performed various clerical tasks and organized office areas to promote productivity.
- Maintained clerical correspondence via email and phone.
- Screened telephone calls and inquiries and directed as appropriate.
- Booked flights, hotel accommodations and ground transportation for smooth business travel.
- Managed household inventory and maintenance schedules.
- Scanned physical documents and uploaded to encrypted databases for digital maintenance.
- Provided assistance communicating, typing correspondence or obtaining information.
- Completed basic administrative work and managed household accounts.
- Accompanied clients to appointments and arranged transportation.
- Documented key information from each service visit into detailed reports.
- Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.
- Handled household chores to assist patients and families with cooking, cleaning and laundry.
Secretary
Quality Calling LLC
Columbus, GA
08.2010 - 12.2017
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Maintained organized filing system of paper and electronic documents.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Greeted visitors and directed to appropriate location or person.
- Sent and distributed mail and parcels.
- Ordered office supplies to purchase items and maintain appropriate levels.
- Scheduled meetings and sent invitations specifying time and location.
- Created and updated spreadsheets to track and report data.
- Managed multiple calendars and contacts using computer software.
- Anticipated leadership needs by preparing or gathering records, reports and correspondence.
- Produced and distributed memos, newsletters and other forms of communication.
- Managed staff calendars and coordinated travel, meeting and hotel accommodations.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Handled incoming calls and directed callers to appropriate department or employee.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Responded to customer issues to provide immediate resolution and improve retention.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Used voice recorder or notepad to compose and transcribe meeting minutes.
Education
GED -
Educational Opportunity Center
Buffalo, NY05.1996
Some College (No Degree) - Human Services
Erie Community College
Buffalo, NYSkills
- Analytical and Critical Thinking
- Active Listening
- Multitasking
- Analytical
- Critical Thinking
- MS Office
- Collaboration
- Conflict Resolution
- Problem-Solving
- Analytical Thinking
Certification
- Human Services Certification
Timeline
Learning Support Aide
Williamsville North High School
10.2022 - Current
Administrative Assistant
Amherst School District
02.2022 - 06.2022
Personal Assistant
Hair by Terrell
03.2018 - 02.2022
Secretary
Quality Calling LLC
08.2010 - 12.2017
GED -
Educational Opportunity Center
Some College (No Degree) - Human Services
Erie Community College
- Human Services Certification
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