Peunh Boualouang
Ceres,CA
Summary
Experienced IT professional seeking a challenging role to leverage proven management and creative skills in support of company objectives and personal growth. Demonstrated ability to collaborate with cross- functional teams and implement innovative solutions to enhance operational efficiency and drive business growth. Eager to contribute to the organization's success.
Overview
15
15
years of professional experience
Work History
PROJECT MANAGER
SINGH HVAC
02.2023 - Current
- Developed and implemented project plans, schedules, and budgets while coordinating with clients, contractors, and internal teams for timely project completion
- Led cross-functional teams, assigning tasks, setting goals, monitoring performance, and providing training and support as needed
- Served as the primary client contact, providing regular updates, handling inquiries, and maintaining strong relationships throughout the project lifecycle
- Maintained comprehensive project documentation and prepared detailed reports for stakeholders, documenting lessons learned and best practices for future projects
SCRUM MASTER
DIRECTV/AT&T
08.2021 - 01.2023
- Managed a third-party billing application with a monthly fixed budget of $572k, ensuring optimal functionality and alignment with business needs
- Facilitated agile ceremonies, including backlog reviews, sprint planning, daily stand-ups, and retrospectives
- Attended and hosted Program Increment Plannings to help the team plan and prioritize work for the upcoming Pl
- Collaborated with Product Owner Delegate and business partners to prioritize tasks and deliver value to the business
- Worked closely with the delivery team to identify risks, track team velocity, and ensure alignment and accountability for multi-million-dollar projects
TEST ARCHITECT
DIRECTV/AT&T
07.2020 - 08.2021
- Overseeing testing needs for Integrated System, End To End and Production Validation Testing (PVT) ensuring that testing is completed for these critical areas of the software development lifecycle
- Host bi-weekly calls with team members to collaborate and gather testing results to be shared with project teams and leaderships
- Collaborate with other teams and support cross-functional testing needs for all impacted applications
- Drive Sev 1 defects to resolution according to the organization's SLA
- Prioritizing defects with POD, Dev Lead and Business to ensure that most critical issues are resolved first
VENDOR MANAGER/PROJECT MANAGER
DIRECTV/AT&T
04.2017 - 06.2020
- Managed a team of 11 non-payroll workers (NPWs), ensuring that they are performing their duties efficiently and effectively
- Utilize the e-CAM (Enterprise Contractor Acquisition and Management) vendor management tool to manage various vendors and hire support for internal business partners
- Supported various financial metrics with a budget of over $300 million
- As the primary contact, I created purchase requests/purchase orders (PR/PO) and manage payments to vendors using the AT&T eProcurement Management application
SUPPLY MANAGER
DIRECTV/AT&T
02.2016 - 04.2017
- Supporting the organization's strategic goals by fulfilling internal client needs for staffing resources
- Attend twice-weekly Supply Management team calls to review the latest status of resource assignments for those becoming available in the next 30/60/90 days
- Hosting and leading strategic calls with impacted leadership to ensure that staffing needs are being met and resources are being allocated effectively
- Proactively responding to leadership escalations for resource needs, ensuring that staffing gaps are filled quickly and efficiently
SCRUM MASTER/DEPLOYMENT MANAGER
AT&T MOBILITY ORG
04.2012 - 01.2016
- Effectively managed and supported monthly deployments by creating Deployment Readiness Packages and AOTS Remedy Change Requests, hosting GO/NO GO calls, providing timely status reports, and volunteering for additional support, ensuring smooth operations and fostering strong team relationships.
RELEASE SCHEDULE MANAGEMENT
AT&T UVERSE INTERNET ORG
04.2010 - 04.2012
- Responsible for creating accurate program-level release schedules for major company releases
- Work closely with over 160 applications across IT, non-IT, and Mobility to track program tasks and program-reportable testing tasks, ensuring that all releases are executed successfully and on time.
Education
BACHELOR OF SCIENCE IN COMPUTER INFORMATION SYSTEM - Decision Support System
CALIFORNIA STATE UNIVERSITY, STANISLAUS
Turlock, caSkills
- Proficient in SAFe Agile and Waterfall, familiarity with project management tool JIRA/iTrack Jira/Confluence
- Strong project management
- Cross-functional team Manager
- Ability to quickly learn new tools and applications
- Strong communication skills
- Stakeholder Management
- Strategic Planning
- Risk Management
- Performance Monitoring
Timeline
PROJECT MANAGER
SINGH HVAC
02.2023 - Current
SCRUM MASTER
DIRECTV/AT&T
08.2021 - 01.2023
TEST ARCHITECT
DIRECTV/AT&T
07.2020 - 08.2021
VENDOR MANAGER/PROJECT MANAGER
DIRECTV/AT&T
04.2017 - 06.2020
SUPPLY MANAGER
DIRECTV/AT&T
02.2016 - 04.2017
SCRUM MASTER/DEPLOYMENT MANAGER
AT&T MOBILITY ORG
04.2012 - 01.2016
RELEASE SCHEDULE MANAGEMENT
AT&T UVERSE INTERNET ORG
04.2010 - 04.2012
BACHELOR OF SCIENCE IN COMPUTER INFORMATION SYSTEM - Decision Support System
CALIFORNIA STATE UNIVERSITY, STANISLAUS
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