PEYMAN FAGHIRIZADEH
San Jose,CA
Summary
Results-driven sales professional with extensive experience in strategic account management, delivering consultative financial solutions. Expertise in generating new business opportunities and maintaining long-term client relationships, contributing to significant revenue growth and customer satisfaction across diverse sectors.
Overview
16
16
years of professional experience
Work History
Financial Sales Manager
FIRST CITIZENS BANK
Palo Alto, CA
01.2024 - Current
- Expanded consumer and business client relationships through consultative financial solution selling and strategic account management, enhancing client engagement.
- Advise clients on banking, lending, and financial solutions aligned with short-term and long-term financial objectives.
- Build trusted client relationships through proactive communication, strategic consultation, and responsive service.
- Identify additional revenue opportunities through relationship expansion and needs-based financial planning.
- Supported branch growth initiatives by developing pipelines, generating referrals, and collaborating with internal partners to drive revenue.
- Generate new business opportunities through networking, community engagement, referrals, and outbound prospecting activities.
- Maintained strong customer retention through effective relationship management and delivering exceptional client service.
Relationship Manager / Financial Sales Consultant
CITY NATIONAL BANK
San Jose, CA
11.2019 - 01.2024
- Generated new business through targeted networking, referrals, community engagement, and proactive business development activities.
- Consulted clients on banking, lending, and treasury solutions tailored to their financial goals.
- Cultivated trust-based relationships that enhanced portfolio growth, improved client retention, and increased referral opportunities.
- Expanded consumer and business client relationships by delivering consultative financial services and implementing strategic account management.
- Collaborated with internal partners to support client acquisition initiatives and revenue growth objectives.
- Consistently delivered high levels of client satisfaction through responsive service and relationship-focused engagement.
Senior Relationship Banker
BANK OF THE WEST
Willow Glen, CA
01.2016 - 01.2019
- Advised consumer and business clients on banking, lending, and financial products aligned with their objectives.
- Managed client portfolios while driving revenue growth through consultative financial solution selling and relationship development.
- Cultivated long-term client relationships through community involvement and proactive account management, fostering loyalty and retention.
- Generated business opportunities through prospecting, networking, referrals, and customer retention initiatives, enhancing client engagement.
- Directed branch sales and operational initiatives to boost performance and elevate customer satisfaction ratings.
- Trained and coached team members on relationship management, customer engagement, and sales effectiveness.
- Successfully resolved escalated client concerns while maintaining high levels of trust and retention.
Account Executive / Enterprise Solutions Consultant
SMART UTILITY SYSTEMS
Santa Clara, CA
01.2016 - 10.2016
- Successfully secured a multi-year municipal utility contract with the City of Gilbert, Arizona supporting approximately 115,000 utility accounts through a five-year recurring revenue agreement.
- Sold enterprise utility communication, data management, and billing infrastructure solutions to municipalities, utility providers, and government agencies.
- Managed complex public-sector sales cycles of 6–18 months, aligning solution proposals with budgeting cycles and procurement timelines to meet modernization initiatives.
- Led strategic RFP/RFQ engagements including stakeholder discovery, proposal development, solution positioning, executive presentations, and contract negotiations.
- Consulted utility organizations on two-way communication infrastructure, operational visibility, utility usage tracking, and billing management technologies.
- Cultivated long-term relationships with utility executives, procurement leaders, and municipal stakeholders to facilitate extended purchasing cycles.
- Collaborated with technical and implementation teams to align customized solutions with customer requirements.
- Developed and maintained a robust sales pipeline through strategic networking and territory development, driving relationship-based business growth.
Store Manager
GAMESTOP
San Jose, CA
01.2010 - 01.2016
- Transformed lowest-performing store in region into top-performing location through strategic sales leadership and focused operational execution, significantly enhancing overall performance.
- Implemented performance-driven sales initiatives emphasizing accountability and customer experience, driving operational excellence across team.
- Led retail operations, sales performance initiatives, customer engagement, and team development within a high-volume retail environment.
- Increased customer loyalty and repeat business through relationship-driven sales strategies and community engagement, fostering a strong local presence.
- Managed staffing, coaching, inventory operations, and performance metrics to support revenue growth and operational efficiency.
- Earned recognition as a Prestige Store, becoming the only GameStop location in Northern California to achieve the distinction at the time.
Account Executive
SMARTZIP ANALYTICS
Pleasanton, CA
12.2012 - 01.2016
- Ranked among top-performing Account Executives by exceeding sales goals for 26 consecutive months, generating sustained revenue growth through outbound business development, pipeline management, and strategic relationship building.
- Sold SaaS-based predictive marketing and lead-generation solutions to real estate agents, brokerage firms, and mortgage lenders, expanding market share across assigned territories.
- Managed the complete sales cycle including prospecting, discovery, product demonstrations, proposal development, negotiation, onboarding, and account management.
- Developed business through strategic networking, relationship building, and consultative selling, enhancing client engagement and driving revenue growth.
- Consulted clients on predictive analytics, automated marketing campaigns, direct marketing solutions, and conversion-focused lead generation strategies.
- Trained clients on geographic farming strategies, territory penetration, localized marketing execution, and long-term customer acquisition planning.
- Built and maintained long-term relationships with business owners and industry professionals through ongoing strategic consultation and account development.
- Evaluated demographics, housing trends, and market opportunities throughout Michigan to inform market expansion strategies.
Education
Bachelor of Science - Business Administration, Marketing
San Jose State University
San Jose, CA06-2014
Skills
- Enterprise SaaS Sales
- Public Sector / SLED Sales
- Business Development
- Strategic account management
- Long-Cycle Enterprise Sales
- Consultative selling
- Pipeline forecasting
- Contract Negotiation
- Territory Development
- Revenue strategies
- Prospecting & Outbound Sales
- Product demonstrations
- Executive Relationship Building
- Cross-Functional Collaboration
- Client relationship management
- Strategic account management
- Business development
- Consultative selling
Additional Highlights
- Extensive experience managing enterprise and public-sector sales opportunities.
- Strong background working with municipalities, utilities, and government stakeholders.
- Proven success developing new territories and building executive-level relationships.
- Demonstrated ability to drive recurring revenue growth through consultative solution selling.
- Experienced navigating long-cycle procurement and contract negotiation processes.
Technology And Sales Tools
- Salesforce CRM
- Microsoft Office Suite
- Pipeline & Forecast Management
- Territory Planning & Development
- Sales Presentations & Demonstrations
- Prospecting & Outreach Strategy
- Client Training & Onboarding
- Relationship Management
Languages
Persian
Limited
Timeline
Financial Sales Manager
FIRST CITIZENS BANK
01.2024 - Current
Relationship Manager / Financial Sales Consultant
CITY NATIONAL BANK
11.2019 - 01.2024
Senior Relationship Banker
BANK OF THE WEST
01.2016 - 01.2019
Account Executive / Enterprise Solutions Consultant
SMART UTILITY SYSTEMS
01.2016 - 10.2016
Account Executive
SMARTZIP ANALYTICS
12.2012 - 01.2016
Store Manager
GAMESTOP
01.2010 - 01.2016
Bachelor of Science - Business Administration, Marketing
San Jose State University