Florida State University Office of Student Finance
Tallahassee, FL
12.2022 - Current
Resolves financial discrepancies related to tuition and financial aid.
Provides guidance and support to students on accounts and financial services.
Collaborates with faculty and staff to resolve financial issues within the university.
Analyzes and interprets customer financial data using various platforms, such as Student Central, SalesForce, and the Microsoft Suite.
STUDENT RESEARCHER
Florida State University, English Department
Tallahassee, FL
03.2022 - 05.2023
Researched Frankenstein by Mary Shelley, examining the greater context of the novel's publication.
Created an engaging perspective on Frankenstein, culminating in a successfully defended manuscript published to DigiNole on April 7, 2023.
Cultivated editorial mentorships with FSU English faculty, ensuring top-notch research and analysis.
EDITORIAL INTERN
The Kudzu Review
Tallahassee, FL
08.2021 - 05.2023
Developed social media campaigns, flyers, and events to promote the Kudzu Review.
Read and reviewed student creative works for publication based upon quality, style, and Kudzu editorial guidelines.
Contributed to selecting publishable pieces with the editorial intern team for Kudzu Review's poetry and nonfiction committees.
TELECOMMUNICATIONS SPECIALIST
Florida State University, Admissions
Tallahassee, FL
07.2021 - 12.2022
Operated data systems such as Slate and SalesForce efficiently.
Supplied account details to students and prospective applicants, and transferred connections.
Utilized inter-office communication software including Microsoft Outlook, SharePoint, and Teams to efficiently connect callers with on-campus specialists.
Assisted in-person customers as the Florida State University Admissions Office front desk representative.
Established enduring relationships with numerous officers in the Office of Admissions.
CASHIER
Publix
Pensacola, FL
05.2018 - 07.2019
Delivered exceptional service during cash register operations.
Gained proficiency in recognizing regulars and establishing rapport with customers.
Carried groceries to guests' vehicles and unloaded carts for them.
Fostered and preserved positive working relationships with my team.
Education
Bachelor of Science - Political Science And English Literature
Florida State University
Tallahassee, FL
05.2023
Skills
Expertise in MS Office and Adobe applications
Proficient in myriad forms of written communication, including technical writing and content creation
Exemplary customer and student relations
Administrative management and support
Database Management and Data Analysis
Adept problem solving
Event planning and management
Effective communication
University administration and student support
Extracurricular Activities
Liberal Studies Honors Program
Peacejam
Education and Training
Tallahassee, FL
Contact
Tallahassee , FL 32304
References
References available upon request
Timeline
STUDENT ACCOUNTS ADVISOR
Florida State University Office of Student Finance
12.2022 - Current
STUDENT RESEARCHER
Florida State University, English Department
03.2022 - 05.2023
EDITORIAL INTERN
The Kudzu Review
08.2021 - 05.2023
TELECOMMUNICATIONS SPECIALIST
Florida State University, Admissions
07.2021 - 12.2022
CASHIER
Publix
05.2018 - 07.2019
Bachelor of Science - Political Science And English Literature
Security Systems Analyst at The Ohio State University, Office of Student LifeSecurity Systems Analyst at The Ohio State University, Office of Student Life