Restaurant Busser/Host/Runner/Dishwasher
Italian Village Restaurant / Jonny, Owner
08.2025 - Current
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Trained new staff in bussing and cleaning procedures.
- Improved customer satisfaction rates by answering customers' questions and resolving issues.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Provided respectful and courteous bussing services while operating within active dining rooms.
- Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Reset and cleaned tables quickly to prepare for new customers.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Completed daily side work and opening and closing duties without fail.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Answered phone calls to take orders, give information and document reservations.
- Delivered pick-up and curbside orders to guests.
- Promoted business loyalty by fostering positive customer relationships.
- Greeted customers and provided outstanding customer service.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Set up advertising signs and displays on shelves, counters and tables.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Monitored dining room inventory and replenished as necessary.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Followed supervisor instructions to complete tasks on time.
- Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
- Monitored dishwashing machines for proper functioning.
- Washed dishes and assisted in bussing tables.
- Lifted and carried heavy materials.
- Maintained composure and work quality while under stress.