Peyton Kirby
Maineville,OH
Summary
Motivated and experienced operations leader with a track record of managing high-volume workflows and empowering teams to exceed goals. Skilled in coaching, training, and resolving operational challenges in real time while maintaining accuracy, safety, and efficiency. Known for balancing customer satisfaction, staff engagement, and business objectives with a calm, organized, and results-driven approach.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Operations Team Lead
Kroger Distrobution Center
Blue Ash, OH
12.2025 - Current
- Led daily operations to optimize workflow and enhance productivity across teams.
- Implemented process improvements resulting in reduced operational delays and increased efficiency.
- Analyzed performance metrics to identify trends, driving strategic decisions for operational enhancements.
- Oversaw adherence to safety regulations, fostering a culture of compliance among team members.
Shift Lead
Banfield Pet Hospital
Mason, OH
01.2020 - 12.2025
- Assisted in the management of daily operations, ensuring smooth and efficient workflow
- Supervised and trained a team of 16 employees, providing guidance and support to maximize productivity
- Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times
- Assumed managerial responsibilities in the absence of the manager, overseeing all aspects of operations
- Managed cash handling procedures, including opening/closing registers and reconciling discrepancies
- Developed employee schedules based on business needs while optimizing staffing levels during peak hours
- Maintained accurate records of financial transactions including daily sales reports, invoices, receipts etc
- Collaborated with the management team to develop and implement operational policies and procedures
- Assisted in the recruitment, selection, and onboarding of new employees, ensuring a smooth transition into the team
Order Picker / Sanitation Worker
Kroger Distribution Center
Blue Ash, OH
11.2021 - 03.2022
- Utilized forklifts and pallet jacks to transport orders
- Performed proper lifting and handling techniques to maintain safe working environment.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
- Collected, sorted, and disposed of garbage and recycling from production work areas.
- Handled spills in work and common areas and used proper methods to clean and sanitize each material.
Cashier
Kroger
Landen, OH
08.2017 - 03.2020
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
Education
High school diploma -
Little Miami High School
Morrow, OH06.2019
Skills
- Workforce planning
- Staff supervision
- Documentation
- Logistics management
- Task Delegation
- Operational excellence
Certification
- Pallet Jack Certified, Kroger - 2025
- Crown RM Certified, Kroger - 2025
- Crown RC Certified, Kroger - 2025
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Operations Team Lead
Kroger Distrobution Center
12.2025 - Current
Order Picker / Sanitation Worker
Kroger Distribution Center
11.2021 - 03.2022
Shift Lead
Banfield Pet Hospital
01.2020 - 12.2025
Cashier
Kroger
08.2017 - 03.2020
High school diploma -
Little Miami High School