Peyton Kramer
Colorado Springs,CO
Summary
Experienced with client relationship management, enhancing customer satisfaction through personalized service, and strategic account planning. Utilizes negotiation and conflict resolution skills to maintain clients and gain new clients.
Overview
6
6
years of professional experience
Work History
Account Manager
Warehouse Options LLC
05.2019 - Current
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals
- Created productive relationships with owners, fellow employees, and customers
- Quick learner when any new tasks are put forth
- Lead a team to improve the interior office environment
- Collaborated with higher ups to improve computer and processing systems
- Motivated and worked with other employees to successfully integrate new software systems
- Kept accurate records pertaining to inventory and account notes, documenting any contract updates and renewals
- Provided all customers with rapid and detailed responses to any problems that arose
- Engaged in tasks that help management complete a multi-million-dollar deal for the company
- Produced innovative marketing plans to compete with other companies
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements
- Maintained customer financial accounts within a growing business
- Aid in maintenance of operating equipment and product
- Pitched new ideas to diversify the company into new industries to in turn helped the company grow
- Greeted and assisted customers to foster positive experiences in-person, over the phone, and by email
Education
Bachelor of Science - Sports And Exercise Science
University of Northern Colorado
Greeley, CO05-2026
Skills
- Professional communication skills
- Motivated self-starter
- Proficient problem solver
- Expert with time management
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
Timeline
Account Manager
Warehouse Options LLC
05.2019 - Current
Bachelor of Science - Sports And Exercise Science
University of Northern Colorado
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