Peyton Ley
Newark,Ohio
Summary
Innovative leader specializing in sales and service training, event planning, and digital marketing. Achievements include enhanced customer retention and increased community engagement through targeted marketing initiatives.
Overview
7
7
years of professional experience
Work History
Owner
The Loop Vintage, LLC
Columbus, Ohio
10.2021 - Current
- Developed and implemented comprehensive customer sales and service training for all staff members.
- Created dynamic marketing materials and campaigns to promote special events and merchandise.
- Managed daily business operations, including hiring and training of staff.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Analyzed market trends to identify new growth opportunities and expansion strategies.
- Promoted business on social media platforms, maximizing brand identity and revenue generation.
- Hosted special events to boost brand awareness while increasing community engagement.
- Monitored inventory levels and sourced unique merchandise to ensure a well-stocked supply.
Assistant Manager
Footlocker Retail
Columbus, Ohio
07.2019 - 09.2021
- Promoted from Sales Associate to Assistant Manager after ascending to #1 Sales Leader in the store, the top 5 corporate locations.
- Assisted customers with product selection, providing tailored shopping recommendations.
- Promoted special offers and discounts to boost sales.
- Cross-sold products, increasing average transaction value.
- Managed loyalty programs, explaining benefits to enhance customer retention.
- Executed floor moves and merchandising to maintain organized sales areas.
- Applied problem-solving skills to resolve conflicts efficiently.
Event Assistant
Sports Academy, LLC
Thousand Oaks, California
09.2018 - 12.2018
- Supported youth sports initiatives with Mamba & Mambacita Sports Foundation in tribute to Kobe Bryant and his daughter.
- Responded to inquiries regarding game rules and organizational policies.
- Facilitated setup and breakdown of event spaces as per established specifications.
- Addressed guest inquiries promptly, providing accurate information and resolving issues.
Education
Bachelor of Arts - Stategic Communications
The Ohio State University
Columbus, Ohio, OH12-2021
Associate of Arts - Liberal Arts And Sciences
Sinclair Community College
Dayton, OH05-2018
Skills
- Hiring and staffing management
- Inventory sourcing and management
- Vendor and client negotiations
- Sales and service training, and strategy
- Customer relationship management and service
- Event planning and coordination
- Online and digital sales strategy and execution
- Social media marketing and promotion
Prior Experience
- Retail Associate | Fat Rat Family Gift Shop - Frisco, Texas | 06/2017 - 08/2017
- Restaurant Team Member | Port Lounge & Smokehouse - Thornville, Ohio | 06/2016 - 08/2016
- Restaurant Team Member | Roosters Wings - Newark, Ohio | 05/2015 - 08/2015
Websites
Accomplishments
The Loop Vintage, LLC | Recognized as 'Best of 2025' by BusinessRate - Columbus, Ohio
Timeline
Owner
The Loop Vintage, LLC
10.2021 - Current
Assistant Manager
Footlocker Retail
07.2019 - 09.2021
Event Assistant
Sports Academy, LLC
09.2018 - 12.2018
Bachelor of Arts - Stategic Communications
The Ohio State University
Associate of Arts - Liberal Arts And Sciences
Sinclair Community College