Results-driven professional with entrepreneurial and management experience. Cultivates strong relationships with colleagues and clients while overseeing administrative and sales teams. Operates effectively as both an independent leader and collaborative team member. Leverages business acumen to exercise sound judgment and consistently meet organizational goals.
Overview
1
1
Language
1
1
Certification
3
3
years of professional experience
Work History
Owner
Shys Sports Bar
Alexandria, LA
09.2025 - Current
Managed daily operations in a busy sports bar environment.
Developed and maintained relationships with suppliers and vendors.
Scheduled and trained staff to enhance service efficiency.
Supervised staff to ensure high-quality customer service.
Created and executed promotional events to attract patrons and increase foot traffic.
Ensured compliance with health and safety regulations consistently.
Trained new employees on service standards and bar operations.
Resolved customer complaints promptly to enhance satisfaction.
Maintained relationships with existing clients by providing superior customer service.
Oversaw daily operations of the business, handling hiring and training processes.
Ensured compliance with local, state, and federal regulations.
Oversaw budgeting and financial management.
Supervised workers' performance with goals of improving productivity, efficiency and cost savings.
Managed social media presence to strengthen brand identity and drive customer engagement.
Created marketing campaigns to attract new customers.
Developed strategic plans to increase profitability and efficiency.
Led startup and creation of operational procedures and workflow planning.
Hosted special events to boost brand awareness and increase community engagement.
Employed and managed vendors by negotiating deliverables, cost and expected quality.
Analyzed market trends to identify new business opportunities.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Lead Lineman
City of Alexandria Lighting department
Alexandria, LA
09.2023 - 09.2025
Trained new linemen on safety protocols and equipment usage.
Implemented safety measures to minimize risks during electrical work.
Conducted inspections of lighting infrastructure for compliance with regulations.
Supervised installation and maintenance of street lighting systems.
Installed and maintained overhead and underground electrical distribution systems.
Operated bucket trucks, lashers, core machines and powered hand tools safely and efficiently.
Identified defective sectionalizing devices, circuit breakers, fuses, voltage regulators, transformers, switches, relays or wiring using wiring diagrams and electrical-testing instruments.
Inspected poles for structural integrity and replaced defective components.
Ensured compliance with all applicable laws, regulations, codes, and standards relating to electric utility operations.
Collaborated with engineering teams on project specifications and designs.
Provided technical support to customers regarding their electrical needs or issues with existing infrastructure.
Education
High School Diploma -
Grant High School
Dry Prong, LA
05.2000
Skills
Vendor negotiation
Financial management
Budget development
Profit and loss
Strategic planning
Operations management
Inventory management
Cost reduction
Business marketing
Marketing
Social media management
Event planning
Customer service
Customer relations
Compliance oversight
Team leadership
Staff management
Hiring and staffing
Employee development
Administrative oversight
Quality management systems
Partnership development
Supply chain optimization
Conflict resolution
Problem solving
Decision making
Effective communication
Adaptable thinking
Hiring and staffing
Customer relations
Supply chain optimization
Languages
English
Professional
A1
Certification
•Lead Lineman Class A Cleco Power -SAP training and certification -Transmission and Distribution Sub station/Power plant switching, inspections and daily operations. •Owner LLC Shys Sports Bar -ATC license -Health department certification -Serve safe certification -Sales and use tax certification -State sales Tax certification