ROBERT WILSON
Senior Project Manager
Spokane,WA
Summary
Dynamic and results-oriented professional recognized for cultivating strong business relationships and fostering trust with clients, leading to increased repeat business. Proven expertise in customer service and adept problem-solving prioritize both customer and company interests, achieving mutually beneficial solutions. Exceptional written and verbal communication skills enhance collaboration and engagement, consistently acknowledged by industry contacts. Renowned for independent problem-solving abilities, consistently delivering optimal outcomes without oversight.
Overview
11
11
years of professional experience
Work History
Owner
Turnkey Equipment Liquidation
- Executed purchase and sale of decommissioned data center equipment.
- Purchased and sold used/surplus commercial electrical equipment.
Senior Project Manager
Enviromax
03.2015 - 03.2023
- Purchased used and surplus commercial electrical and mechanical equipment and coordinated sales to buyers in our network.
- Managed full data center decommission projects, including pricing, scheduling trucking and crane services, and overseeing crews.
- Ensured accurate equipment loading and timing to avoid costly delays.
- Managed client payments, including deposits and final payments after inspection.
- Resolved customer complaints regarding order fulfillment or product quality in a timely manner.
- Resolved escalated issues in a timely manner by utilizing sound judgment and decision-making capabilities.
Wholesaler
National Remarketing
03.2013 - 06.2015
- Purchased trade-in vehicles from major dealerships and wholesaled them to smaller local dealers.
- Assessed mechanical condition and value quickly to support high-volume buying.
- Coordinated cost-effective repairs and negotiated resale pricing.
- Supported retail vehicle sales as needed.
Licensed Insurance Agent
ABC Insurance
12.2011 - 12.2013
- Built and managed a book of personal and commercial insurance clients.
- Compared rates across multiple carriers to find the best options.
- Maintained strong renewal rates through ongoing service and relationship.
- Generated new business through referrals, outreach, and direct contact.
- Held the largest book of business after the first year.
- Secured coverage for one of the first U.S. e-cig retailers by coordinating directly with an underwriter to create a new policy.
Education
Associate's Degree - Business Administration
Spokane Falls Community College
05.2005
Skills
Lead generation
Client support
Project management coordination
Vendor negotiation
Logistics management
Effective multitasking
Effective troubleshooting skills
Inventory management
Analytical problem-solving
Contract negotiation skills
Project cost estimation
Project oversight
Effective negotiation
Effective verbal and written communication
Customer service
Client engagement
Accomplishments
- Ranked #1 in sales for 6 of 8 years.
- Led the largest gross-profit project in company history: Verizon data center decommission generating $200,000 profit.
- Wholesaled more than 1,500 vehicles per year with a two-person team.
- First local wholesaler to expand into RVs, helping drive broader dealership adoption.
Timeline
Senior Project Manager
Enviromax
03.2015 - 03.2023
Wholesaler
National Remarketing
03.2013 - 06.2015
Licensed Insurance Agent
ABC Insurance
12.2011 - 12.2013
Owner
Turnkey Equipment Liquidation
Associate's Degree - Business Administration
Spokane Falls Community College