Eugene Opbroek
Spearfish,SD
Summary
Results-oriented leader with extensive experience in managing teams and enhancing customer satisfaction. Proven ability to implement efficient processes and nurture client relationships, leading to increased sales and project success.
Overview
24
24
years of professional experience
Work History
Owner
RG Sprinkler Systems
Gregory, SD
06.2020 - 10.2023
- Developed and implemented efficient sprinkler system designs tailored to client specifications.
- Managed scheduling and logistics for installation projects, ensuring timely completion.
- Oversaw a team of technicians, providing training and support on best practices.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Territory Manager - Sales and Service
WerkWeld
Armour, SD
11.2009 - 10.2011
- Led territory sales initiatives to exceed revenue targets and enhance market share.
- Analyzed market trends and competitor activities to inform tactical decision-making.
- Conducted market research to identify emerging trends and inform strategic decision-making within the organization.
- Managed a diverse portfolio of accounts across multiple industries, demonstrating adaptability in tailoring sales approaches to meet unique client requirements.
- Increased sales revenue by developing and maintaining strong relationships with key clients.
Sales Representative /Senior Account Manager
South Dakota Army National Guard
Sioux Falls, SD
04.2000 - 11.2009
- Developed and maintained relationships with clients to enhance customer satisfaction.
- Executed sales strategies to drive market penetration.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Boosted team morale and productivity by leading weekly sales strategy meetings.
- Identified and tapped into new markets, significantly expanding customer base.
- Participated in trade shows and conferences to network and generate leads.
Education
High School Diploma -
Fairfax High School
Fairfax, SDSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Marketing
- Goals and performance
- Sales presentations
- Lead generation
- Market research
- Territory sales management
- Sales methodologies
Timeline
Owner
RG Sprinkler Systems
06.2020 - 10.2023
Territory Manager - Sales and Service
WerkWeld
11.2009 - 10.2011
Sales Representative /Senior Account Manager
South Dakota Army National Guard
04.2000 - 11.2009
High School Diploma -
Fairfax High School