Peyton Morgan
Dalton,GA
Summary
I am a resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. proven history of motivating staff to work together to achieve happy customers. As a Overnight stocker I have Proven skills in receiving, moving and stocking merchandise. Efficient, accurate and hardworking team player knowledgeable about grocery stocking and rotation procedures.
Overview
3
3
years of professional experience
Work History
Hybrid Cashier/ Bagger
Kroger
Dalton, GA
07.2021 - 09.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Supervisor
Kroger
Dalton
09.2023 - 12.2023
- In my two years with the Kroger company, I have climbed my way from the bottom as a bagger to a supervisor of the Front End department
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- I did this through hard work and dedication to getting the job done
- I then moved my way up to a different department and am working on the overnight stock crew.
Overnight Stocker
Kroger
Dalton, GA
12.2023 - Current
- Received and stocked merchandise in a timely manner.
- Organized shelves, racks and bins to ensure product availability.
- Built displays for special promotions, sales events and seasonal items as directed by supervisor.
- Removed product from boxes and placed on shelves according to merchandising guidelines.
Education
diploma -
Southeast Highschool
01.2023
Skills
- Customer service
- Manual labor
- Leadership
- Responsibility
- Heavy Lifting
- Customer Relationship Management
- Working with my hands
- Stock Rotation
- Stock replenishment
- Pallet Jack Operation
- Moving boxes
- Staff Management
- Policy Enforcement
- Staff Discipline
- Employee Motivation
Languages
English
Timeline
Overnight Stocker
Kroger
12.2023 - Current
Supervisor
Kroger
09.2023 - 12.2023
Hybrid Cashier/ Bagger
Kroger
07.2021 - 09.2024
diploma -
Southeast Highschool
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