Dedicated professional with a passion for learning and growing every single day. Proven track record in enhancing referral processes and building strong relationships, while contributing to company growth.
Overview
5
5
years of professional experience
Work History
Clinical Hospital Liaison
Carespring Healthcare Management
07.2020 - Current
Handle high volume of incoming calls while providing exceptional customer service to patients, families, and hospital staff
Collaborate with hospital staff members to implement a seamless process from referral to admission
Provide information to patients and families to appropriately prepare them for an admission
Develop new relationships with hospital staff and care coordinators to further business development
Participate in weekly team meetings to discuss referrals and review best practices for census growth and maintenance
Arrange in person sales calls, account management visits, on site evaluations, and promotional events
Education
Bachelor of Science - Business Marketing
Northern Kentucky University
Newport, KY
07-2020
Skills
Clinical patient assessments
Referral and account management
Excellent communication
Distinguished in EPIC use
Analyzing business data
Four years of Sandler sales training
Monthly Goals Achieved
Completing 450-500 account management visits through four hospitals
Maintaining an average census of 96% or above
Scheduling and executing 10-15 new sales calls
Driving 90-120 referrals across 8 Carespring buildings
Timeline
Clinical Hospital Liaison
Carespring Healthcare Management
07.2020 - Current
Bachelor of Science - Business Marketing
Northern Kentucky University
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