Ruth Talton
Lancaster,PA
Summary
Results-driven Clinical Hospital Liaison with expertise in seamless patient admissions and discharges, effective communication, and family support. Committed to enhancing care transitions and building strong relationships among healthcare providers.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Clinical Hospital Liaison
Pleasant Acres Nursing And Rehabilitation Center
118 Pleasant Acres Road
05.2024 - 04.2026
- Coordinated patient admissions and discharges, ensuring seamless transitions between care settings.
- Developed relationships with healthcare providers to facilitate effective communication and referrals.
- Assisted families in understanding care options and navigating the admission process.
- Participated in interdisciplinary team meetings to discuss patient care plans and progress updates.
- Communicated with family, pharmacies, hospice care, discharge planners, and other professionals to complete seamless transitions.
Director of Admissions
Lancaster Nursing & Rehabilitation Center
Lancaster, PA
08.2022 - 05.2024
- Directed admissions strategy to enhance overall census and ensure sustained growth.
- Drove occupancy growth initiatives to enhance overall business performance.
- Oversaw high-volume admissions for short-term and long-term hospice and respite care services.
- Collaborated with Office of Aging to submit essential medical forms for patient eligibility in Medicaid services.
- Facilitated patient and family support during admissions transitions and ongoing care processes.
Regional Business Manager
Imperial Health Care
Lancaster, PA
07.2021 - 08.2022
- Oversaw business office operations across multiple facilities, ensuring compliance with building and regulatory requirements
- Managed accounts receivable, collections, and revenue cycle processes to improve cash flow and reduce outstanding balances
- Collaborated with admissions and clinical teams to ensure accurate payer source verification and prior authorizations
Medicaid Coordinator
Lancaster Nursing & Rehabilitation
Lancaster, PA
08.2018 - 04.2021
- Partnered with Human Services Department to facilitate resident applications for long-term care benefits.
- Guided residents through the application process for waiver home services to enhance community support.
- Managed Medicaid eligibility determinations, ensuring compliance with state and federal regulations.
- Developed training materials for staff on Medicaid policies, enhancing understanding and adherence.
- Collaborated with interdisciplinary teams to assess patient needs and facilitate appropriate services.
- Served as a liaison between clients and government agencies, effectively resolving issues related to enrollment or benefits access.
Director of Admissions
Wilmac Corporation At Lancashire Hall
Lancaster, PA
12.2012 - 02.2017
- Established partnerships with local healthcare providers, increasing referral sources for the center's services.
- Bed management for long term, short term & hospice patients
- Working with hospitals, hospice companies & other agencies with transitioning residents into the facility or home.
- Coordinated interdisciplinary collaboration among staff to optimize the admissions experience for potential residents and families.
- Utilized CRM systems to track applicant progress, improving follow-up procedures and conversion rates.
Nursing Scheduler
Wilmac Corporation At Lancashire Hall
Lancaster, PA
09.2007 - 12.2012
- Coordinated nursing schedules ensuring optimal coverage and compliance with regulatory standards.
- Implemented efficient scheduling processes reducing conflicts and enhancing staff satisfaction.
- Monitored staffing levels and adjusted schedules based on patient care needs and departmental demands.
- Collaborated with department heads to forecast staffing requirements and align resources effectively.
- Reviewed and adjudicated requests for PTO, vacation, maternity leave and both paid and unpaid leaves of absences.
Skills
- Team collaboration
- Patient confidentiality
- Professionalism and ethics
- Documentation skills
- Family support
Certification
- Certified Nursing Assistant 2006 - Current
Timeline
Clinical Hospital Liaison
Pleasant Acres Nursing And Rehabilitation Center
05.2024 - 04.2026
Director of Admissions
Lancaster Nursing & Rehabilitation Center
08.2022 - 05.2024
Regional Business Manager
Imperial Health Care
07.2021 - 08.2022
Medicaid Coordinator
Lancaster Nursing & Rehabilitation
08.2018 - 04.2021
Director of Admissions
Wilmac Corporation At Lancashire Hall
12.2012 - 02.2017
Nursing Scheduler
Wilmac Corporation At Lancashire Hall
09.2007 - 12.2012