Peyton Rail
Ridgewood,NJ
Summary
Hardworking with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. High-energy and skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
3
3
years of professional experience
Work History
Supervisor
Ridgewood Country Club
05.2023 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Collected, arranged, and input information into database system.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Front of House Team Member
Catchy Cafe
02.2021 - 08.2022
- Greeted and talked pleasantly with customers to promote positive image for business
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
Lifeguard
Saddle River Valley Swim Tennis Club
07.2020 - 08.2021
- Responded to emergency situations in a timely, efficient manner.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Responded to patron incidents in professional and timely manner.
Education
Bachelor of Science: Nursing -
Clemson University
Clemson, SCHigh School Diploma -
Ridgewood High School
Ridgewood, NJ06.2022
Skills
- Relationship Management
- Positive and Professional
- Guest Engagement
- Goal-Oriented
Timeline
Supervisor
Ridgewood Country Club
05.2023 - Current
Front of House Team Member
Catchy Cafe
02.2021 - 08.2022
Lifeguard
Saddle River Valley Swim Tennis Club
07.2020 - 08.2021
Bachelor of Science: Nursing -
Clemson University
High School Diploma -
Ridgewood High School
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