Peyton Richardson
Bentonville,AR
Overview
6
6
years of professional experience
Work History
Universal Banker
Today's Bank
Springdale, AR
03.2024 - Current
- Assist in processing loan applications, ensuring accurate documentation and compliance
- Drove 15% growth in sales during the third quarter by promoting bank accounts, financial products, and merchant services
- Open 10+ new accounts weekly, delivering tailored financial solutions
- Manage teller operations with zero discrepancies in cash handling
Capacity Procurement Representative
J.B. Hunt
Lowell, AR
01.2022 - 01.2024
- Planned, routed, and negotiated price and service requirements with a network of third-party carriers
- Actively maintained a capacity forecasting spreadsheet that increased the Southeast team's freight coverage by 22% in Q2 2023
- Built, developed, and maintained relationships with operators on frequent and dedicated business
- Supported marketing, sales, and business development departments with daily cross-functional communication
Title Processor
Land Title Guarantee Company
Denver, CO
08.2020 - 08.2021
- Researched public records; specifically water utilities, tax information, and deed books to determine current surface ownership
- Prepared and amended closing policies and finalized title bill to reflect any changes or updates
- Effectively communicated with lenders and real estate offices to obtain the information needed to conduct the closing
- Streamlined and decluttered our office’s standard title process by creating a survey-styled welcome email to send to real estate agents
Financial Representative
T. Rowe Price
Colorado Springs, CO
05.2019 - 05.2020
- Educated customers on retirement plan benefits and helped to resolve complex issues regarding fund exchanges
- Met result-driven deadlines while working with multiple projects simultaneously
- Contributed to the development of a team-specific call queue, improving efficiency and reducing unnecessary calls by streamlining processes, ultimately allowing for 4 additional resolved calls per day
- Supported high-value transactions through the Amazon Connect digital interface.
- Assisted customers with account navigation, including technical tutorials on how to process transactions
Innovation Insights Intern
Tyson Foods
Springdale, AR
07.2018 - 05.2019
- Frequently collaborated with packaging designers to discuss marketing and development initiatives
- Assisted in market analysis to gain insight on competition pricing and consumer data
- Created a department flyer that is still used in the employee onboarding presentation
- Increased the amount of sensory lab test participants by 15% with the flyer I created
Education
Bachelors - Business Administration: Marketing
University of Arkansas
05.2019
Skills
- Exceptional communicator
- Detail-oriented professional
- Adaptable team player
- Client-focused relationship builder
- Experienced in financial services
- Strong analytical thinker
- Ambitious and motivated
- Dedicated to customer satisfaction
Timeline
Universal Banker
Today's Bank
03.2024 - Current
Capacity Procurement Representative
J.B. Hunt
01.2022 - 01.2024
Title Processor
Land Title Guarantee Company
08.2020 - 08.2021
Financial Representative
T. Rowe Price
05.2019 - 05.2020
Innovation Insights Intern
Tyson Foods
07.2018 - 05.2019
Bachelors - Business Administration: Marketing
University of Arkansas
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