Dedicated and customer-focused hospitality professional with over two years of progressive experience in high-volume restaurant and cafe environments. Demonstrated expertise in delivering exceptional guest experiences, managing multiple responsibilities simultaneously, and maintaining operational excellence. Currently pursuing higher education at Oregon State University while bringing strong work ethic, adaptability, and communication skills to every role.
Overview
2
2
years of professional experience
Work History
Bar Back, Host & Food Expeditor
Mann's on the Lake
Portland, Oregon
10.2024 - 09.2025
Orchestrated seamless dining experiences for guests in upscale lakeside restaurant, consistently receiving positive feedback for attentive service and menu knowledge
Managed front-of-house operations as host, including reservation systems, waitlist coordination, and strategic table assignments to maximize seating capacity and minimize guest wait times
Expedited food orders in fast-paced kitchen environment, ensuring accuracy, presentation quality, and timely delivery while coordinating between kitchen staff and servers
Served as food runner during peak service hours, maintaining efficient communication with kitchen and service teams to ensure proper order delivery and guest satisfaction
Executed comprehensive closing procedures to ensure operational readiness for subsequent shifts
Collaborated effectively with cross-functional teams including servers, kitchen staff, and management to maintain smooth operations and resolve guest concerns promptly
Food Runner & Busser
Murrayhill Taphouse & Cafe Murrayhill
Beaverton, Oregon
04.2023 - 11.2024
Delivered exceptional service across two distinct dining concepts, adapting communication style and service approach to meet the unique atmosphere and clientele of each venue
Executed efficient morning and brunch service at Cafe Murrayhill, demonstrating time management skills by preparing for high-volume service periods and maintaining quality standards
Provided attentive table service during lunch and evening shifts at Murrayhill Taphouse, including taking orders, serving food and beverages, and processing payments accurately
Maintained cleanliness and organization throughout dining areas by efficiently bussing tables, restocking service stations, and ensuring guest comfort during all service periods
Completed detailed closing procedures for both venues, including cleaning, inventory management, and cash handling with consistent accuracy
Built strong relationships with regular customers by remembering preferences and providing personalized service, contributing to customer loyalty and repeat business
Education
BBA - Finance
Oregon State University
Corvallis, Oregon
01.2029
Skills
Customer Service Excellence: Proven ability to anticipate guest needs, resolve concerns diplomatically, and create memorable dining experiences
Multitasking & Time Management: Skilled at managing multiple tables, coordinating with team members, and prioritizing tasks during high-pressure service periods
Point of Sale (POS) Systems: Proficient in restaurant management software for order processing, payment handling, and reservation management
Team Collaboration: Strong interpersonal skills with demonstrated ability to work cohesively with diverse teams in fast-paced environments
Cash Handling & Financial Accuracy: Experienced in processing transactions, managing cash drawers, and maintaining precise financial records
Adaptability & Problem-Solving: Quick to adjust to changing situations, learn new systems, and find creative solutions to operational challenges