Peyton Shoemaker
Pottstown,PA
Summary
Energetic individual with an inclination toward working in a team environment, with a proven track record of positive client experiences, and a passion for volunteer work within the community. Dynamic professional with a background in team building and conflict resolution. Skilled in providing performance feedback and facilitating communication to enhance teamwork and standards in high-pressure environments.
Overview
4
4
years of professional experience
Work History
Server Trainer
Chilis's Bar and Grill
Stowe, PA
05.2024 - Current
- Trained new servers on menu items and service standards.
- Provided ongoing feedback to enhance server performance and teamwork.
- Facilitated team meetings to discuss challenges and share best practices.
- Provided exceptional service to a high volume of daily customers.
- Educated waiters on the menu, memorization strategies, and how to convey information clearly.
- Balanced full-time employee status while earning academic honors.
Intern
Family Services of Montgomery County
Pottstown, Pennsylvania
02.2026 - 05.2026
- Conducted outreach to promote programs and engage community members.
- Facilitated communication between families and service providers effectively.
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Implemented strategies to take advantage of new opportunities.
Socialization Specialist
Cats in Bloom
Bloomsburg, Pennsylvania
10.2023 - 05.2025
- Assisted in managing social media campaigns to increase public awareness.
- Trained volunteers on proper animal handling and customer interaction techniques.
- Maintained positive working relationships with fellow staff and management.
Takeout Specialist
Chili's Bar and Grill
Stowe, PA
04.2022 - 06.2024
- Coordinated with kitchen staff to ensure timely food preparation and packaging.
- Processed take-out orders efficiently for optimal customer satisfaction.
- Trained new staff on procedures for order handling and customer service.
- Balanced full-time employee status while earning academic honors.
Host
Chili's Bar and Grill
Stowe, PA
12.2021 - 04.2022
- Managed reservation system to optimize table turnover and guest experience.
- Maintained the cleanliness of the host station and dining area throughout service.
- Collaborated with team members to enhance overall restaurant efficiency during peak hours.
- Balanced full-time employee status while earning academic honors.
Education
Bachelor of Science - Social Work
West Chester University of Pennsylvania
West Chester, PA05-2027
Skills
- Team building
- Employee training
- Time management
- Conflict resolution
- Customer service
- Performance feedback
- Volunteer coordination
- Order management
References
References available upon request.
Affiliations
Community Meal Volunteer, Trinity United Church of Christ - Pottstown, PA (2021-2024)
Languages
Spanish
Professional
Timeline
Intern
Family Services of Montgomery County
02.2026 - 05.2026
Server Trainer
Chilis's Bar and Grill
05.2024 - Current
Socialization Specialist
Cats in Bloom
10.2023 - 05.2025
Takeout Specialist
Chili's Bar and Grill
04.2022 - 06.2024
Host
Chili's Bar and Grill
12.2021 - 04.2022
Bachelor of Science - Social Work
West Chester University of Pennsylvania