Peyton Smith
Kingwood,TX
Summary
A conscientious, committed, and enthusiastic recent Texas A&M graduate with six years of customer service expertise, regularly utilizing skills like dependability and effective communication. Diverse work background experience and enhanced skill set resulting in the ability to manage a small business, gaining invaluable insights into its essential operations and strategies for success.
Overview
6
6
years of professional experience
Work History
Owner/Entrepreneur
Midnight Laundry CSTX
College Station, TX
12.2021 - Current
- Featured story on the news: https://www.kxxv.com/brazos/texas-a-m-student-creates-laundry-service-to-help-the-community
- Served over 30 clients, including students and families.
- Pick-up and delivery services provided.
Trainer/Server
Maria Mia Tex-Mex Cantina
College Station, TX
04.2022 - 08.2024
- Conduct training sessions with new employees on topics related to customer service, product knowledge, and company policies.
- Provide feedback and guidance to improve employee performance during training.
- Operate POS terminals to input orders, split bills, and calculate totals.
- Provide exceptional service to a high volume of customers.
- Offered role in management after 6 months of service.
Legal Administrative Assistant/Intern
McLain Law Firm
Navasota, TX
04.2022 - 10.2022
- Organize and take notes on Discovery DVDs containing interrogations, police cam footage, etc.
- Assist attorneys in court preparation by organizing files, displays, evidence, etc.
- Utilize various computer software to perform diverse tasks.
- Compile and manage calendars and correspondence.
- Address sensitive inquiries or complaints efficiently.
Server/Trainer
The Toasted Yolk
College Station, TX
09.2021 - 04.2022
- Worked 4-5 days each week.
- Transitioned seamlessly into serving despite lacking prior experience, excelling in the role, and subsequently advancing to trainer in October 2021.
Receptionist/Administrative Assistant
Rapid Response Physicians Kingwood, Covid Lab
Kingwood, TX
08.2019 - 07.2021
- Support patients in accessing test results via portal and on-call assistance, collaborate with physicians, manage courier services, assemble Covid testing kits, and facilitate training for new staff members.
- Utilize Labnexus, Labdaq, and Excel on a daily basis.
- Innovated administrative protocols to meet organizational goals and enhance office productivity.
- Manage communication with executives, including handling phone calls, sorting mail, and drafting correspondence.
- Monitor inventory levels in the supply closet to prevent shortages.
- Prepare shipment packages by generating packing slips and arranging courier deliveries.
- Coordinate with senior and executive administrative assistants to address requests and inquiries from senior managers.
Nanny
Private Family
Kingwood, TX
07.2020 - 03.2021
- Supervised a 7-year-old and a 13-year-old while their parents were at work throughout the summer.
- Aided in after-school pick-up and attended children's dance classes during the school year.
- Oversaw indoor and outdoor play activities, ensuring safety and engaging interaction.
- Maintained children's schedules to incorporate adequate rest, educational activities, and playtime.
- Fostered relationships and promoted social development by discussing school, friends, and interests with the children.
Hostess
Pappas Seafood House
Humble, TX
12.2018 - 04.2019
- Duties entail assisting customers to tables, updating the food of the week board, managing wait times, and performing cleaning tasks.
- Regularly assessed server capacity and estimated wait times by monitoring the dining area.
- Addressed phone inquiries, handled reservations, recorded takeout orders, and responded to service-related questions.
Education
Bachelor of Arts - Political Science And Government
Texas A&M University
College Station, TX05-2024
College Credit - Dual Credit
Lonestar College
Kingwood, TX06.2021
High School Diploma -
Kingwood High School
Kingwood, TX06.2021
Skills
- Excellent time management
- Experience in Excel
- Worked with Labdaq and Labnexus
- Diligent attention to detail
- Excellent interpersonal skills
- Studied R programming language
- Customer Service
- Office Administration
Affiliations
-Intramural Beach Volleyball player
-Piano Player
-Book Club
-Avid Reader
Interests
-Health Sciences
-Politics
-Animals
-Baking
-Reading
-Piano
Timeline
Trainer/Server
Maria Mia Tex-Mex Cantina
04.2022 - 08.2024
Legal Administrative Assistant/Intern
McLain Law Firm
04.2022 - 10.2022
Owner/Entrepreneur
Midnight Laundry CSTX
12.2021 - Current
Server/Trainer
The Toasted Yolk
09.2021 - 04.2022
Nanny
Private Family
07.2020 - 03.2021
Receptionist/Administrative Assistant
Rapid Response Physicians Kingwood, Covid Lab
08.2019 - 07.2021
Hostess
Pappas Seafood House
12.2018 - 04.2019
Bachelor of Arts - Political Science And Government
Texas A&M University
College Credit - Dual Credit
Lonestar College
High School Diploma -
Kingwood High School
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