Peyton Smith
Panama City,FL
Summary
Dynamic manager with a proven track record at Joe Hudson Collision Center, excelling in cost estimation and team leadership. Enhanced project profitability through strategic bidding and robust change order management. Recognized for exceptional customer service and effective conflict resolution, driving repeat business and fostering a productive work environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager/Estimator
Wreck Amended Collision Center
Panama City, FL
10.2023 - Current
- Managed high-profile client accounts professionally by providing exceptional customer service, ensuring satisfaction and repeat business opportunities.
- Developed robust change order management processes to address unforeseen challenges efficiently while minimizing financial impacts on the organization.
- Evaluated subcontractor proposals, ensuring competitive pricing and alignment with project requirements.
- Enhanced project profitability by conducting thorough cost analyses and developing comprehensive estimates.
- Streamlined estimation processes for improved efficiency and accuracy in project bidding.
- Maintained an exceptional win rate by leveraging industry expertise and strategic bidding techniques to secure profitable projects for the company.
Manager
Joe Hudson Collision Center
Panama City, FL
07.2022 - 07.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Production Manager/ Estimator
Joe Hudson Collision Center
Spring Hill, FL
12.2021 - 07.2022
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
- Managed internal operational standards and productivity targets.
Estimator
Joe Hudsons Collision Center
Northport, AL
01.2020 - 12.2021
- Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
- Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
- Gathered cost and material data for accurate and up-to-date information on material and labor costs.
- Calculated labor hours accurately based on trade-specific productivity rates, leading to more realistic project timelines and work plans.
- Prepared material orders to complete projects on time and within budget.
- Continuously improved estimating procedures by staying updated on industry trends and attending relevant training courses.
Education
High School Diploma -
Thompson High School
Alabaster, ALSkills
- Customer service
- Production planning
- Material takeoffs
- Team leadership
- Production scheduling
- Estimating software
- Cost estimation expertise
- Verbal and written communication
- Complex Problem-solving
- Critical Decision-making
- Staff management
Certification
- Microsoft Office Specialist (MOS) Certification
I-CAR
I-CAR Gold and Platinum certifications
Timeline
Manager/Estimator
Wreck Amended Collision Center
10.2023 - Current
Manager
Joe Hudson Collision Center
07.2022 - 07.2023
Production Manager/ Estimator
Joe Hudson Collision Center
12.2021 - 07.2022
Estimator
Joe Hudsons Collision Center
01.2020 - 12.2021
High School Diploma -
Thompson High School