Peyton Taylor

Goldbondinc

06.2018 - Current

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
Took payment information and other pertinent information such as addresses and phone numbers to place orders.
Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Resolved concerns with products or services to help with retention and drive sales.
Applied basic sales strategy to engage customers and present solutions to suit individual needs.
Supported day-to-day account management for company clients.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Built relationships with customers and community to promote long term business growth.
Connected with customers to address questions and resolve issues through phone and email.
Supported customer questions and issues by gathering data, analyzing needs, evaluating possible resolutions and implementing best solutions.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Informed customers of promotions to increase sales productivity and volume.
Contributed to team objectives in fast-paced environment.