Peyton Teague
Von Maur
Bloomington,IL
5
years of professional experience
Enthusiastic customer service associate with a strong background in sales and teamwork. Proven ability to manage multiple tasks while delivering exceptional service, contributing to positive customer experiences and team success. Quick ability to adapt to and implement new skills learned to continuously foster company satisfaction rates and growth. Effective data-entry skills and experience with multiple computer systems of operations. Reliable, adaptable, determined, and team collaborator.
Work History
Sales Associate
2 Years 7 Months- Assisted customers in selecting merchandise, enhancing overall shopping experience.
- Maintained knowledge of current promotions and product features for informed customer service.
- Collaborated with team members to achieve sales goals and maintain store organization.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
- Monitored inventory levels and restocked products to meet customer demand consistently.
Customer Service Associate
9 Months- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
- Managed multiple customer queries simultaneously, ensuring timely and accurate responses.
- Assisted customers in navigating company's products and services, enhancing their overall experience.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Front Desk Receptionist
5 Months- Managed front desk operations to ensure seamless customer check-in and appointment scheduling.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained accurate records of customer interactions using dealership management software.
- Coordinated communication between departments to facilitate efficient workflow and client satisfaction.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Organized and maintained files and records to ensure up-to-date documentation.
- Confirmed appointments, communicated with clients, and updated client records.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Education
Bachelor of Arts - English
High School Diploma
Skills
Customer Service and Engagement
Order Processing and Fulfillment
Point-of-Sales System Operations
Sales Development
Data-Entry
Teamwork and Collaboration
Time Management
Problem-solving Skills
Written/Oral Communication Skills
Proficient in Google Workspace
Microsoft Office 365
and Adobe Acrobat
Timeline
Sales Associate
Von Maur
01.2024 - CurrentRead More
Customer Service Associate
Lowes Home Improvement
08.2022 - 05.2023Read More
Front Desk Receptionist
Bob Lindsay Honda Of Peoria
03.2021 - 08.2021Read More
Illinois State University
Bachelor of Arts from English
Read More
Peoria High School
High School Diploma
Read More