Peyton Treadway
Broken Arrow,OK
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder. Focused Stocker considered a team player and reliable employee. Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued. Enthusiastic young man willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills. Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Operational Excellence Team Leader (Center Store)
Reasor's
10.2022 - Current
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted regular reviews of operations and identified areas for improvement.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Contributed to success of Reasor's in Broken Arrow being number one store in sales out of 200+ grocery stores owned by BGC (Brookshire's Grocery Company)
Operational Excellence Team Leader (Dairy)
Reasor's
08.2022 - 10.2022
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
Grocery Clerk
Reasor's
05.2022 - 08.2022
- Stocked shelves and organized merchandise displays for easy retrieval.
- Pleasantly greeted customers and provided prompt and courteous service.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Retrieved items for customers and verified prices.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Removed trash, swept, and mopped floors for professional appearance.
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
Cashier
Reasor's
11.2021 - 05.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
Customer Service Clerk
Reasor's
08.2021 - 11.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Kept front check out area clean and organized for efficient service.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted customers in loading groceries into cars.
- Gathered shopping carts and maintained organized cart storage at store entrance.
- Collected carts left in parking areas and returned to retail stores.
- Offered carts to patrons.
- Maintained friendly and enthusiastic attitude with focus on delivering quality customer service.
- Sought opportunities to welcome, engage and serve customers.
- Assisted stock workers and customer service agents throughout shifts.
- Directed customers to appropriate areas in store to assist with locating products.
Education
High School Diploma -
Broken Arrow High School
Broken Arrow, OK05.2022
Skills
- Overseeing Daily Activities
- Daily Workflow Improvement
- Leadership
- Pallet Jack Operation
- Overcoming Obstacles
- Cash Register Operations
- Conflict Resolution
- Teamwork and Collaboration
- Customer Satisfaction
- Product Rotations
- Stockroom Organizing
- Customer Experience
- Heavy Lifting
Certification
ABLE License
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I'll do whatever it takes to win games, whether It's sitting on a bench waving a towel, handing a cup of water to a teammate, or hitting the game-winning shot.
Kobe Bryant
Timeline
Operational Excellence Team Leader (Center Store)
Reasor's
10.2022 - Current
Operational Excellence Team Leader (Dairy)
Reasor's
08.2022 - 10.2022
Grocery Clerk
Reasor's
05.2022 - 08.2022
Cashier
Reasor's
11.2021 - 05.2022
Customer Service Clerk
Reasor's
08.2021 - 11.2021
High School Diploma -
Broken Arrow High School
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