Summary
Overview
Work History
Education
Skills
Timeline
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Peyton Vincent

Auburn,GA

Summary

Adept at fostering customer loyalty and enhancing dining experiences, my time at Outback Steakhouse honed my multitasking and attention to detail. Skilled in both team collaboration and efficient guest service, I excel in high-pressure environments, significantly contributing to operational efficiency and guest satisfaction without compromising service quality.

Overview

3
3
years of professional experience

Work History

Server Assistant/ Host

Outback Steakhouse
08.2023 - 04.2024
  • Greeted customers warmly to provide exceptional customer service.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
  • Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.

Guest Service Representative

Nothing Bundt Cakes
12.2022 - 06.2023
  • Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
  • Developed strong rapport with returning guests to foster loyalty and repeat business.
  • Managed guest inquiries via telephone, and in-person communication, ensuring accurate information delivery.
  • Enhanced guest satisfaction by providing exceptional customer service at the front desk.

Host

Buffalo Wild Wings
08.2021 - 10.2021
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.

Education

Penn Foster
Scranton, PA
01.2025

Skills

  • Teamwork and Collaboration
  • Attention to Detail
  • Positive and Friendly Attitude
  • Willing to Learn

Timeline

Server Assistant/ Host

Outback Steakhouse
08.2023 - 04.2024

Guest Service Representative

Nothing Bundt Cakes
12.2022 - 06.2023

Host

Buffalo Wild Wings
08.2021 - 10.2021

Penn Foster

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Peyton Vincent