Logistics and transportation professional with nearly 4 years supporting high volume freight operations, including Walmart accounts.
Proven ability to improve service levels, reduce accessorial costs, and analyze carrier performance using TMS and Power BI.
Strong communicator with experience training team members and supporting SOP development in fast paced environments.
Overview
4
4
years of professional experience
Work History
Associate Transportation
Tyson Foods
02.2024 - Current
Tracked and traced 100+ shipments daily through TMS, identifying service risks and coordinating resolutions with carriers to enhance service reliability.
Increased customer satisfaction through proactive outreach to customers, sales, and carriers. Maintaining a 97.5% OTD score.
Reduced unplanned accessorial charges by proactively communicating with carriers and analyzing lane performance, resulting in improved cost management.
Analyzed load patterns and carrier performance using Power BI, identifying service risks and supporting targeted transportation process improvements.
Logistics Carrier Manager I
USA Truck a DB Schenker Company
07.2022 - 01.2024
Increased load volume and improved margins by 15% through strategic carrier negotiation and effective communication.
Used TMS software to build and cover loads for customers.
Delivered exceptional customer service, enhancing client satisfaction and retention.
Provided excellent customer service to all clients.
Analyzed data to identify process improvements and enhance operational efficiency.
Licensed Insurance Agent
Globe Life Liberty National
04.2022 - 07.2022
Gathered and retained clients by offering life, health, and supplemental policies.
Analyzed data from salesforce to better my decision making for potential customers.
Transportation Manager at Infant Jesus Roadways & Co And Maria Christu Cargo MoversTransportation Manager at Infant Jesus Roadways & Co And Maria Christu Cargo Movers