Peyton Wheatley
Grand Old West
Kremmling,Colorado
11
years of professional experience
Dedicated and customer-focused professional with experience owning and managing a successful restaurant. Strong background in providing excellent customer service, leading a team, solving problems, and handling daily business operations in a fast-paced environment. Skilled at building positive customer relationships, training staff, and staying organized under pressure. Ready to bring strong communication, leadership, and customer service skills to a new role.
Work History
Restaurant Owner
5 Years 1 Month- Directed daily operations, ensuring high-quality service and customer satisfaction.
- Developed marketing strategies that increased local visibility and customer engagement.
- Trained and mentored staff, enhancing team performance and service delivery.
- Managed inventory control, optimizing stock levels and minimizing waste.
- Managed payroll, daily deposits, and cost controls.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Recruited, hired, and trained talented staff to fill vacancies.
Wait Staff Member
1 Month- Delivered exceptional customer service, ensuring guest satisfaction and loyalty.
- Managed multiple tables efficiently during peak hours, optimizing workflow and service speed.
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
Bartender
3 Months- Crafted and served a diverse selection of cocktails, ensuring high-quality standards.
- Implemented creative drink specials based on seasonal ingredients, increasing customer engagement.
- Managed inventory levels and replenished supplies to maintain optimal stock for service.
- Developed strong relationships with regular patrons, fostering a welcoming atmosphere and loyalty.
- Collaborated with kitchen staff to synchronize service during busy events, improving workflow efficiency.
Marina Staff Member/Office Manager
1 Year 3 Months- Provided exceptional customer service to boaters and guests, ensuring satisfaction and a welcoming environment.
- Coordinated scheduling of boat launches and storage, improving operational efficiency during peak seasons.
- Assisted in daily marina operations, including dock management and equipment maintenance for optimal functionality.
- Conducted safety inspections on vessels and facilities, adhering to regulatory standards and enhancing safety awareness.
- Handled financial transactions accurately while adhering to established accounting procedures for optimal record-keeping purposes.
Server/Cooking Intern
1 Year 2 Months- Managed multiple tables efficiently, prioritizing guest needs and enhancing dining experience.
- Prioritized guest needs and enhanced dining experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery to guests.
- Trained new staff on menu items, service protocols, and operational procedures to maintain consistency.
- Resolved customer complaints promptly, fostering positive relationships and repeat business opportunities.
- Demonstrated strong multitasking skills by managing multiple tasks simultaneously without compromising service quality.
Dock Hand
2 Months- Operated dock equipment to facilitate efficient boat loading and unloading processes.
- Assisted in the management of boat storage logistics, ensuring optimal space utilization.
- Maintained cleanliness and organization of docking area to enhance safety and accessibility.
- Monitored weather conditions to inform staff and customers about safe boating practices.
Education
Bachelor of Science - Business Administration
- Concentration in Marketing
- 3.0 GPA
- Kappa Kappa Gamma Member
High School Diploma
- Silver Honor Roll throughout
- Above a 3.8 GPA, graduated magna cum laude
- Extracurricular Activities: Soccer & Basketball
- Elected Captain of the Panthers (girls soccer team)
Skills
Team supervision
Operational strategy
Customer engagement
Team management
Small business operations
Staff supervision
Marketing strategy
Recruitment
Financial management
Menu development
Coaching and mentoring
Timeline
Restaurant Owner
Grand Old West
07.2021 - CurrentRead More
Wait Staff Member
Lonesome Buck Restaurant
05.2021 - 06.2021Read More
Bartender
Grand Elk Golf Club
05.2020 - 08.2020Read More
Marina Staff Member/Office Manager
Headwaters Marina
05.2018 - 08.2019Read More
Server/Cooking Intern
Miyauchi's Snack Bar
06.2016 - 08.2017Read More
Dock Hand
Grand Lake Marina
06.2015 - 08.2015Read More
Colorado State University
Bachelor of Science from Business Administration
Read More
Middle Park High School
High School Diploma
Read More