Reliable and hardworking team member and leader in a high-volume workplace. Possesses strong communication skills and is able to handle fast-paced work while providing great customer service.
Overview
7
7
years of professional experience
Work History
Manager
Mean Mugs Pub
Mentor
10.2025 - Current
Managed daily operations to ensure smooth service and customer satisfaction.
Trained new employees
Handled customer inquiries and resolved issues promptly and professionally.
Maintained accuracy in cash handling, including counts and daily drops
Completed daily opening and closing tasks
Server
Mean Mugs Pub
Mentor
02.2024 - Current
Delivered excellent customer service in a fast-paced environment
Handled high-volume workload
Performed opening and closing duties such as food prep, setting up the dining area, and restocking supplies.
Handled cash and electronic payments accurately and quickly
Displayed enthusiasm and mastery of the restaurant's menu and products.
Kitchen Expeditor
Mean Mugs Pub
Mentor
06.2022 - Current
Coordinated timely delivery of food orders to servers and bar staff.
Handled a constant, fast-paced, detail-oriented operation.
Ensured accuracy of orders
Communicated effectively with both front and back of house teams.
Dishwasher
Mean Mugs Pub
Mentor
03.2022 - 07.2022
Washed dishes, utensils, and kitchen equipment in a fast-paced environment
Kept dish area clean and organized throughout shifts
Restocked clean dishes and supplies
Assisted with basic cleaning tasks in the kitchen as needed
Umpire
Willoughby Baseball League
Willoughby
05.2019 - 09.2022
Enforced game rules and ensured fair play during all matches.
Called balls, strikes, outs, and other plays as necessary during games.