Demonstrate reliability, punctuality, adaptability; proactive to achieve the results needed.
Overview
15
15
years of professional experience
Work History
Driver, Uber
Uber
02.2024 - Current
Transport passengers/merchandise to designated assigned locations:
Ensure customer satisfaction by maintaining professional communication at and during time of delivery.
Ensure timely and accurate delivery.
Complete delivery with careful attention to instructions.
Food Service Specialist
Polk County Sheriff's Office
09.2020 - 02.2024
Supervised Trustees in the kitchen:
Collaborated with team members to maintain a positive work environment and exceptional service standards.
Logged all work and work performances conducted by the trustees.
Maintained order between trustees while providing proper means for a population of approximately 2200 trustees.
Economic Self-Sufficiency Specialist 1
Dept of Children and Families
08.2015 - 09.2020
Managing diverse caseloads efficiently and timely
Provided a supported customer service role to clients and the benefits they were seeking.
Managed client's request - seeking changes within their household and following up on the changes requested.
Offering appropriate solutions outside the range of the department..
Bus Driver, Ast Teacher, HOST Instructor
Hillsbrough County Public Schools
04.2010 - 09.2015
Bus Driver - Ensue safety of students; following designated routes and time schedules; observe and obey laws and regulations; demonstrate regular and predictable attention to work, etc.
Ast Teacher - assist teacher in classroom i.e. instructional learning, testing; managed parents questions and concerns; conducted small teacher/student settings
HOST Instructor - Ensure the safety and well being of the students and staff; supervised staff and their work performance; managed and addressed the students and parents issues; managed and input payments as needed; conducted meetings with staff
Education
Master of Arts - Ministry
Warner University
Lake Wales, FL
04-2023
Associate of Science - Education
University of South Florida
Tampa, FL
08-2013
Skills
Ambitious, multi-tasker, team focused, as well as, individual focused, supportive respectful, adaptable, and proactive individual