Phalange Clerge
Silver Spring,USA
Summary
Dynamic Certified Nursing Assistant with a proven track record at Brooke Grove Rehabilitation Center, excelling in patient care and vital signs monitoring. Trilingual and dedicated to providing compassionate support, I effectively enhance patient comfort while ensuring strict adherence to infection control procedures. A reliable team player committed to fostering positive patient relations.
Overview
10
10
years of professional experience
4
4
Certifications
Work History
Certified Nursing Assistant
Brooke Grove Rehabilitation Center
Sandy Spring, Maryland
11.2024 - Current
- Provided patient care under registered nurses' supervision, ensuring safety and dignity in all interactions.
- Assisted with daily living activities, including bathing, grooming, and dressing, ensuring patient comfort.
- Performed catheter care meticulously, preventing backflow by maintaining proper drainage bag position.
- Monitored urine output and promptly reported abnormalities to nursing staff for immediate attention.
- Supported mobility through transfers and exercises to prevent pressure injuries.
- Recorded accurate vital signs per facility protocols to track patient health effectively.
- Documented behavioral changes and intake/output, notifying nurses of any concerns quickly.
- Maintained cleanliness by changing linens and disinfecting areas while restocking supplies regularly.
Receptionist
Office National d'assurance-vieillesse
Port-Au-Prince, Haiti
04.2019 - 01.2022
- Facilitated clear communication between clients, employees, and management.
- Greeted patients, signed them in, and directed them to their destination.
- Performed administrative and clerical task.
- Answered the phone, took messages, and directed incoming calls to the correct individual.
Server
Doigt Magique Restaurant
Port-Au-Prince, Haiti
10.2021 - 08.2021
- Served food and beverages.
- Familiarize customers with the menu and make appropriate suggestions when requested.
- Collected payment from customers in a timely manner.
- Assisted in training new employees as required.
- Properly cleaned and set tables between uses.
Passenger & Supervisor Service Agent
Haitian National Airport - Aéroport International Toussaint Louverture
Port-Au-Prince, Haiti
05.2016 - 04.2019
- Computerized check-ins, verified documentation, provided ticketing assistance, assisted with seat reservations and seat assignments for passengers traveling on international flights.
- Assisted passengers through arrivals and check-in processes, including passengers with special needs and VIP passengers.
- Communicated with worldwide AMC terminals, collect fees, and updating weekly, monthly, and quarterly reports.
Front Desk Receptionist
Residence Inn Marriott
Hanover
02.2023 - 2024
- Facilitated clear communication between clients, employees, and management.
- Greet all guests and assist them with check-in and check-out.
- Maintain a positive attitude and friendly demeanor.
- Respond to all guest questions and requests.
- Answer and forward phone calls.
- Manage guest bookings and reservations.
- Keep a tidy and orderly workspace.
- Assist with administrative and clerical tasks as needed.
Education
CNA Certified Nursing Assistant -
Montgomery College
Takoma Park, MD02.2024
Clinical Medical Assistant -
Montgomery College
Takoma Park, MD09-2024
Medication Technician -
Perpetual School of Nurse Asst
Silver Spring, MD02-2025
Bachelor of Arts - Economics & Finance
IHECE
Port-au-Prince, HaitiSkills
- Multilingual communication skills
- Exceptional customer service
- Monitoring vital signs
- Detail orientation
- Healthcare administration
- Analytical problem solving
- Proficient in MS Office
- Time management skills
- Documentation of data
- Strategic planning expertise
- Clear communication abilities
- Assistance with feeding needs
- Ethics in healthcare practices
- Support with personal grooming tasks
- Observational skills for responses
- Planning activities for patients
- Comprehensive patient care
- Care for catheters and drains
- Infection prevention techniques
- Emotional support and companionship services
- Management of medical records systems
- Collaborative team member
- Relations with patients
Certification
Certified Nursing Assistant (CNA) – Montgomery College
Languages
- English – Fluent
- Spanish – Fluent
- French – Fluent
- Haitian Creole – Fluent
Education
CNA Certified Nursing Assistant Montgomery College | Takoma Park, MD | 02/2024
Clinical Medical Assistant Montgomery College | Takoma Park, MD | 11/2025
Medication Technician Montgomery College | Takoma Park, MD | 02/2025
Bachelor of Arts: Economics & Finance IHECE | Port-au-Prince, Haiti
Timeline
Certified Nursing Assistant
Brooke Grove Rehabilitation Center
11.2024 - Current
Front Desk Receptionist
Residence Inn Marriott
02.2023 - 2024
Server
Doigt Magique Restaurant
10.2021 - 08.2021
Receptionist
Office National d'assurance-vieillesse
04.2019 - 01.2022
Passenger & Supervisor Service Agent
Haitian National Airport - Aéroport International Toussaint Louverture
05.2016 - 04.2019
CNA Certified Nursing Assistant -
Montgomery College
Clinical Medical Assistant -
Montgomery College
Medication Technician -
Perpetual School of Nurse Asst
Bachelor of Arts - Economics & Finance
IHECE