Phaleacha Shinault
Denver,CO
Summary
Proven track record in enhancing customer experiences and streamlining database management, notably at Denver Public Schools. Adept in Microsoft Office Suite and exceptional at fostering community engagement, My approach has significantly contributed to operational efficiency and community support. Balances critical thinking with effective time management to deliver outstanding results.
Overview
11
11
years of professional experience
Work History
Election Poll Worker
Denver Elections Division
05.2022 - Current
- Managed time effectively to balance multiple tasks such as checking in voters, answering questions, and maintaining lines in an orderly fashion.
- Collaborated effectively with fellow poll workers to guarantee a seamless voting process for all participants.
- Provided exceptional customer service, assisting first-time voters with the registration process and guiding them through the steps of casting their ballot successfully.
- Enhanced voter experience by efficiently processing registrations and verifying voter eligibility.
Home Health Care Provider
Aveanna Heathcare
02.2021 - 08.2022
- Assisted patients with daily living activities, promoting independence and preserving dignity.
- Enhanced patient comfort by providing compassionate and attentive care.
- Completed household management tasks for clients within private home settings.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided assistance to clients by handling household cleaning duties, managing schedules, and transporting to and from medical appointments.
Special Education Paraprofessional
Denver Public Schools
10.2018 - 03.2021
- Partnered with transportation operators to keep bus routes moving on time.
- Optimized seating arrangements based on changing circumstances and passenger makeup.
- Responded to transportation questions and requests for information from children and parents.
- Explained rules to passengers and helped correctly transfer between lines.
- Kept close eye on passenger behavior and watched for injuries, illnesses, and disputes.
- Assisted students with safe and orderly boarding and exiting of vehicle.
- Supervised and assisted special-needs passengers, offering individual adult attention during transport.
Home Care Provider
Jewish Family Service
11.2013 - 06.2018
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
Education
No Degree - Certificate Of Completion Nurse Aide - CNA
Metro Life Nursing School
Denver, CO09.2021
No Degree - Data Entry / Word Processing - Certification
Mansfield Business College
Denver, CO01.1998
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Learning Disabilities Support
- Classroom Organization
- Teacher Assistance
- Student Engagement
- Special needs
- Physical Disabilities Support
- Housekeeping
- Meal Preparation
- Vital signs monitoring
- Compassionate Caregiving
- Strong Work Ethic
- Patience and Empathy
- Reliability and punctuality
- Instruction comprehension
Timeline
Election Poll Worker
Denver Elections Division
05.2022 - Current
Home Health Care Provider
Aveanna Heathcare
02.2021 - 08.2022
Special Education Paraprofessional
Denver Public Schools
10.2018 - 03.2021
Home Care Provider
Jewish Family Service
11.2013 - 06.2018
No Degree - Certificate Of Completion Nurse Aide - CNA
Metro Life Nursing School
No Degree - Data Entry / Word Processing - Certification
Mansfield Business College
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