Amy Brandenburg
Hamilton,OH
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Skills
- Customer Service
- Cash Handling
- Sales Development
- Customer Complaint Resolution
- Inventory Management
- Problem-solving
- Teamwork
- Time Management
- Livestock Care
- Land Management
Work History
Election Poll Worker
Butler County Board Of Elections
11.2022 - Current
- Issue ballots to over five hundred registered voters per election.
- Address voter questions and concerns.
- Ensure a welcoming environment within poll location for voters.
- Prepare, clean and maintain polling stations.
- Open and close polling booths.
- Post signs, instructions and statutory notices for incoming voters to see.
- Attend training sessions and information briefings.
- Maintain ballot secrecy and confidentiality.
Farm Hand
Brandenburg's Family Farm & Lawn Service
01.2012 - Current
- Operate farm equipment such as tractors and trucks with extreme care and precision.
- Load and unload farm supplies and materials and store in correct barn location.
- Maintain and repair fences, buildings and other farm structures as part of groundskeeping duties.
- Perform regular maintenance to keep farm equipment in safe working order.
- Replace up to sixty animal's hay and water regularly while watching animals for changes in behavior or demeanor.
- Prepare and administer vaccinations and medications to animals.
- Promote animal safety and health by providing proper nutrition, housing and medical care.
- Handle customer inquiries and suggestions courteously and professionally.
Ticket Sales Representative
Cincy Flames Tournaments
05.2023 - 09.2023
- Sold up to two hundred tickets for Cincy Flames baseball tournaments per day.
- Directed guests to nearby attractions and distributed information on upcoming special events as part of venue's marketing strategy.
- Balanced Point of Sale (POS) system daily and reported discrepancies to management for resolution.
- Performed cash, card and check transactions to complete customer purchases.
- Responded to customers' complaints regarding service and product quality to solve issues.
- Skilled at working independently and collaboratively in a team environment while selling concessions and merchandise.
Certified Amusement Ride Operator
Stricker's Grove
04.2021 - 11.2021
- Monitored passengers and ride operations and enforced safety regulations.
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Operated a variety of amusement park rides.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Conducted daily inspections of amusement park rides to verify functionality and safety.
- Trained new ride operators on safety procedures and ride operations.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
Education
Bachelor of Science - Small Business Administration And Management
05.2027
Accomplishments
I have a high school diploma from Ross High School and was the Ross FFA/BT Chapter Secretary between 2021-2023. Both years, I earned a gold rating on my Secretary's Book and during my senior year, I earned my State Degree. Over the course of my four years as an FFA member, I actively participated in the Parliamentary Procedure, AG Sales, Livestock Judging, and Floriculture teams.
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