Phalice Thomas
Jacksonville,FL
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
15
15
years of professional experience
Work History
Front Office Manager
Dialysis Clinic Inc.
02.2008 - 01.2023
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Facilitated communication between patients and healthcare providers, ensuring clarity and understanding.
- Managed patient check-in and check-out processes, ensuring smooth operations at front desk.
- Scheduled appointments using electronic health record systems, enhancing clinic efficiency.
- Verified insurance eligibility and processed patient information with accuracy and attention to detail.
- Coordinated communication between patients and healthcare providers, facilitating timely responses to inquiries.
- Oversaw inventory management for office supplies, ensuring timely restocking and cost control.
- Coordinated front office operations, enhancing overall efficiency and workflow.
- Handled financial transactions responsibly, collecting copayments and processing payments with attention to detail.
- Supported administrative tasks such as filing, data entry, and document management to maintain an organized office environment.
Education
High School Diploma -
Jean Ribault High School
Jacksonville, FLSkills
- Effective multitasking
- Workflow optimization
- Customer service
- Working with diverse people
- Quick learner
- Positive attitude
- Multitasking
- Strong work ethic
- Cleaning and sanitation
- Food preparation
- Safe food handling
- Cash register operation
Timeline
Front Office Manager
Dialysis Clinic Inc.
02.2008 - 01.2023
High School Diploma -
Jean Ribault High School
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