Phalicia Wencil
Huntsville,AL
Summary
Detail-oriented recent graduate specializing in human factors, equipped with a solid foundation in user-centered design and ergonomic principles. Proficient in research methodologies and data analysis, with experience in optimizing user interactions through academic projects. Aiming to leverage skills to contribute effectively within a dynamic team environment.
Overview
8
8
years of professional experience
Work History
Bartender
Yellowhammer Brewing, Inc.
07.2022 - 05.2024
- Singlehandedly maintained taproom cleanliness and guest services during opening shifts
- Abided by responsible vendor laws and requirements regarding safe serving
- Independently opened, operated, and closed down the lounge weekly for private events
- Provided efficient service while also establishing long term relationships with our many regulars
- Closed down/cleaned the entire taproom several times a week during closing shifts
Server
BJ's Restaurant and Brewhouse
06.2016 - 06.2020
- Completed daily sales goals upward of $1000 by implementing strategic upselling
- Successfully managed 30+ guests at once in sections as large as eight tables
- Provided efficient customer service to each guest, greeting each table within 30 seconds
- Honed abilities to multitask and thrive under pressure while remaining friendly and witty
Education
Bachelor of Science - Psychology
The University of Alabama in Huntsville
Huntsville12.2024
Bachelor of Arts - English
The University of Alabama in Huntsville
Huntsville12.2024
Skills
- Effective Public Speaking
- User Interface Design
- Collaborative Teamwork
- Team Leadership
- Human Factors
- Technical Documentation
Research
- Challenge, Metacognition, and Perception (ChaMP) Lab, Assisted in writing usability studies proposal to the CEO of Sustain360, Designed and performed Heuristic Evaluation and User Task Analysis for beta platform
- Social Psychology and Assessment of Criminal Evaluation (SPACE) lab
Timeline
Bartender
Yellowhammer Brewing, Inc.
07.2022 - 05.2024
Server
BJ's Restaurant and Brewhouse
06.2016 - 06.2020
Bachelor of Science - Psychology
The University of Alabama in Huntsville
Bachelor of Arts - English
The University of Alabama in Huntsville