Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jenna Batton

Jenna Batton

Spartanburg,SC

Summary

Dedicated and versatile artist with a strong passion for creativity and innovation. Experienced in various mediums including painting, drawing, sculpture, and digital design. Possess a keen eye for detail and a natural talent for bringing artistic visions to life. Proven ability to adapt to different styles and techniques based on project requirements. Excellent communication skills and ability to collaborate effectively with clients and team members to deliver high-quality artistic solutions. Passionate about pushing boundaries and exploring new artistic possibilities with enough experience in customer service to pivot ideas in order to captivate varying audiences.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Bartender/Server

Pour Choices
05.2024 - 04.2025
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Served high customer volumes during special events, nights, and weekends.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Maintained impeccably clean, attractive and well-stocked bar area.

Waitress, Hostess, Cashier

La Taverna
01.2024 - 03.2024
  • Serve food and beverage orders to 20-50 customers per shift
  • Use Clover POS system to process cash, credit, debit, and gift card payments
  • Support other servers and kitchen staff by completing side work [such as cleaning, restocking, and food running]
  • Proactively learn new seasonal food and cocktail menus and ingredients
  • Recommended appropriate food and beverage pairings on request
  • Anticipated customers’ needs by promptly refilling drinks, providing extra napkins, and clearing away empty plates
  • Contribute to increased sales by upselling add-ons and desserts
  • Responsible for careful packaging of goods in paper, plastic, or reusable bags
  • Collaborated with other staff to increase efficiency during peak hours

Beauty Adviser

Sally’s Beauty Supply
10.2023 - 01.2024
  • Worked as a part of a team to meet daily sals goals
  • Built and maintained various displays for products
  • Maintained a meticulously cleaned store in accordance with store policy
  • Manage in-person and telephone complaints and requests
  • Served more than 80 customers daily, provided assistance in locating products, and finalized sales transactions
  • Supported regular and monthly inventory process and reconciled stock levels to ensure accurate count
  • Managed customer returns, fielded complaints with patience and understanding, and identified resolutions to ensure customer satisfaction
  • Manage cash, credit card transactions, and refunds using point-of-sale tills
  • Greeted customers and offered assistance
  • Mentor new staff members to ensure high standards of customer service and provide guidance on company procedures
  • Balanced cash drawer on each shift with no discrepancies

Overnight Clerk

QuikTrip
08.2022 - 08.2023
  • Provide outstanding customer service to patrons for a high-volume gas station, identify opportunities to upsell products, manage and balance cash register, and ensure compliance with opening and closing procedures
  • Greeted and assisted gas station customers with sales transactions, ensured accurate cash handling and charges, and aided customers with disabilities in operating gas pumps
  • Oversee daily stocking for store products, beverages, and food items and ensure adherence to safe storage and handling procedures
  • Coordinated with the store manager to open and close the gas station, which included receiving daily food and beverage product shipments and ensuring accurate counts
  • Performed stocking and cleaning activities to ensure a pleasant shopping experience and maintained strict adherence to quality standards and safety protocols

Education

Bachelor of Arts - Graphic Design

University of South Carolina- Upstate
Valley Falls, SC
12-2023

Diploma -

Riverside High School
Greer, SC
01-2019

Skills

  • Sales Proficiency

  • Visual Design Expertise

  • Creative Problem Solving

  • Creative Writing

  • Graphic Design

  • Proficient in Adobe Applications

  • Proficient in Microsoft Office

  • Digital Communication Skills

  • Effective Conflict Management

  • Effective Public Speaking

  • Detail-Oriented Approach

  • Visual Arts Proficiency

Certification

Proficiency in Animation Using Adobe Animate J. Harley Bonds Career Center January 2019

Adobe proficiency certificate achieved after taking courses at J. Harley Bonds Career Center whilst attending highschool


Proficiency in Image Editing and Visual Design Using Adobe Photoshop J. Harley Bonds Career Center January 2019

Certifícate awarded for completing courses provided by J. Harley Bonds Career Center to prove a proficiency in visual design.


Accident and Health or Sickness Insurance License NAI August 2023

NPN#: 20815508

Timeline

Bartender/Server

Pour Choices
05.2024 - 04.2025

Waitress, Hostess, Cashier

La Taverna
01.2024 - 03.2024

Beauty Adviser

Sally’s Beauty Supply
10.2023 - 01.2024

Overnight Clerk

QuikTrip
08.2022 - 08.2023

Bachelor of Arts - Graphic Design

University of South Carolina- Upstate

Diploma -

Riverside High School

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Jenna Batton