Jayne Grecco
Davenport,FL
Summary
Versatile and results-driven professional with a proven track record at Beef’O’Bradys, excelling in customer service excellence and sales proficiency. Demonstrated ability to enhance client satisfaction and expand customer bases, leveraging strong multitasking and engaging communication skills.
Overview
45
45
years of professional experience
Work History
Bartender/Server
Beef’O’Bradys
05.2021 - Current
- Served high customer volumes during day shift as bartender/server.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening duties, printing sales reports, setting up for incoming shift and preparing cash drawers.
- Efficiently opened the bar and restaurant according to established procedures, ensuring preparedness for each shift.
- Excellent customer service skills and friendly demeanor.
Sales Representative
Belden Tristate Building Materials
05.2006 - 12.2017
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Targeted and identified accounts with significant potential to drive revenue growth.
Owner
Self-employeed
10.1997 - 12.2005
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Commercial Planner
NBC
06.1980 - 09.1997
- Collaborated with cross-functional teams to align goals and ensure project success.
- Optimized inventory control, reducing waste and improving costefficiency.
- Identified potential risks, implementing mitigation plans to minimize impact on project timelines.
- Worked directly with production personnel to resolve production scheduling issues and conflicts.
- Prioritized schedules to meet project goals and overall customer satisfaction.
- Engaged in both long and short-term project planning, strategizing for on-time, high-quality deliverables.
- Managed successful day-to-day operations of projects by maximizing productivity from available resources.
- Successfully managed multiple high-priority projects simultaneously while maintaining strict deadlines.
Skills
- Strong multitasking
- Service Excellence
- Proven Reliability
- Collaborative Mindset
- Engaging Communication Style
- Effective Communication Skills
- Customer Service Proficiency
- Responsible alcohol service
- Menu Recall Proficiency
- Customer Service Excellence
- Customer-Focused Approach
- Polished Professional Appearance
- Sales Proficiency
Timeline
Bartender/Server
Beef’O’Bradys
05.2021 - Current
Sales Representative
Belden Tristate Building Materials
05.2006 - 12.2017
Owner
Self-employeed
10.1997 - 12.2005
Commercial Planner
NBC
06.1980 - 09.1997