Allan Casarrubias-Rendon
Washington,US
Summary
Inspirational leader skilled in driving team performance and cultivating innovative environments. Strong relationship builder with a focus on operational efficiency and organizational effectiveness. Dedicated to guiding clients in developing tailored financial strategies to meet their goals.
Overview
7
7
years of professional experience
Work History
Bartender/Server
Mariscos 1133
Washington, DC
02.2024 - Current
- Resolved customer issues with knowledgeable and friendly service, contributing to high satisfaction levels.
- Welcomed guests warmly upon arrival at the bar, creating a friendly atmosphere. with friendliness and professionalism.
- Facilitated enjoyable interactions with customers to enrich their overall bar experience. with customers to provide enjoyable bar experience.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Collaborated with kitchen staff to ensure timely order delivery.
- Handled cash transactions accurately during busy shift hours.
- Maintained safety and sanitation standards with firm enforcement amongst bar staff.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Generated innovative ideas that improved team collaboration and service delivery.
Assistant Manager
Foot Locker
Arlington, VA
01.2021 - 07.2023
- Exceeded sales targets and met business objectives by motivating employees and promoting targeted products.
- Was in charge of customer service, which included dealing with complaints, stock management, and answering customer questions.
- Assist customers in locating products.
- In charge in charge of maintaining professional relationships with suppliers and customers.
- Managed customer service, addressing complaints, overseeing stock management, and responding to customer inquiries.
- Assisted customers in locating products on the sales floor to enhance their shopping experience.
- Assisted General Manager in planning and executing operational tasks to support business objectives.
- Implemented procedures for opening and closing the store to ensure security and operational efficiency.
- Fluent in English and Spanish.
Server
Mezcalero Cocina Mexicana
Alexandria, VA
03.2019 - 11.2020
- Assisted customers in placing orders, explained menu items, and suggested appropriate alternatives for customers with food allergies.
- Engaged in friendly conversations with guests to build rapport and foster repeat business.
- Collaborated with managers and kitchen staff to ensure timely and high-quality customer service.
- Worked closely with managers and kitchen staff to provide excellent, up-to-date customer service.
- Was frequently complimented by customers for going above and beyond normal responsibilities.
- Earned positive feedback from customers for exceeding service expectations. by customers for going above and beyond normal responsibilities.
- Folded napkins and prepared silverware sets to ensure an adequate supply for the host station.
- Cashed out customers using cash registers and credit card machines, handling up to $300 in cash per event.
Education
High School -
E.L. Haynes Public Charter School
Washington, DCSkills
- Customer service
- Sales proficiency
- Order management
- Cash Handling
- Cash register familiarity
- Fast-paced service
- Employee scheduling
- Team collaboration
- Adaptability
- Detail-oriented
- Strong work ethic
- Goal-oriented
- Communication skills
- Active listening
Languages
- Fluent in English
- Fluent in Spanish
Timeline
Bartender/Server
Mariscos 1133
02.2024 - Current
Assistant Manager
Foot Locker
01.2021 - 07.2023
Server
Mezcalero Cocina Mexicana
03.2019 - 11.2020
High School -
E.L. Haynes Public Charter School