Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

SHATERICKA TURMAN

Washington

Summary

Extroverted scholar with expertise in upscale dining and restaurant management. Multilingual in Spanish and German, focused on enhancing guest experiences through exceptional service and cocktail preparation. Committed to continuous improvement and extensive menu knowledge to ensure optimal guest satisfaction.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Bartender/Server

Maggiano's Little Italy
Atlanta
10.2022 - 01.2026

Shift Lead-Server

Sullivan's Steakhouse
Omaha
06.2020 - 08.2022

Banquet Captain/Bartender

Smith Commons
Washington
08.2017 - 06.2020

Intern, Cruise Operations

Entertainment Cruises
Philadelphia
06.2013 - 08.2017

Education

BBA - Hospitality Management

Temple University
Philadelphia, PA
05-2017

High School Diploma -

Thurgood Marshall Academy
Washington, DC
06-2010

Skills

  • Financial records oversight
  • Creative mixology
  • Alcohol service compliance
  • Beverage inventory management
  • Customer engagement strategies
  • Staff training
  • Attention to detail
  • Multitasking abilities
  • Conflict resolution
  • Effective communication
  • Team collaboration
  • Health compliance
  • Staff management
  • Recipe and menu memorization
  • Salesmanship

Certification

  • Certified Food Protection Manager, ANAB, 2021
  • ServSafe, NRA, 2022
  • Alcoholic Beverage Control, ABRA, 2022
  • Training for Intervention Procedures, ABRA, 2022

References

  • Jotham Brown, General Manager, (402)-214-4455
  • Armani Goode, Restaurant Operations, (770)-804-3314
  • Tim Hansert, Area Director, (404)-513-4990

Timeline

Bartender/Server

Maggiano's Little Italy
10.2022 - 01.2026

Shift Lead-Server

Sullivan's Steakhouse
06.2020 - 08.2022

Banquet Captain/Bartender

Smith Commons
08.2017 - 06.2020

Intern, Cruise Operations

Entertainment Cruises
06.2013 - 08.2017

BBA - Hospitality Management

Temple University

High School Diploma -

Thurgood Marshall Academy
SHATERICKA TURMAN