Phalon Sims
Cliffside Park,NJ
Summary
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high level of accuracy. Most importantly, works from a place of integrity, and empathy.
Overview
6
6
years of professional experience
Work History
Amazon Delivery Driver
EMF LOGISTICS
Mahwah, NJ
11.2023 - 04.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Executive Virtual Assistant
DedicationPrecision
Cliffside Park, NJ
10.2020 - 11.2023
- Assist small business owners with administrative tasks, such as outreach, problem solving, customer care, and communications
- Managing day to day scheduling, and calendar maintenance are optional per client.
Assistant Manager
Dressbarn
Edgewater, NJ
01.2019 - 12.2019
- Oversee sales data and help set goals for upcoming weeks
- Handle bank deposits, and prepare paperwork for company files
- Manage teams of exceptional stylists
- Open & Close store.(Preform all duties required for both opening and closing)
- Relates to customers on personal levels, and strives for helping each client leave happier than when they arrived.
Guest Service Associate
European Wax Center
Edgewater, NJ
09.2018 - 12.2018
- Answer calls, book reservations, check guests in and out
- Through system Millennium
- Handle wax specialists tips, and mr200s (daily pay stubs)
- Opened and closed store
- This job is very competitive commission wise and I held pretty high standing.
Commission Sales Associate
MACYS GARDEN STATE
US
06.2018 - 09.2018
- Assisted customers targeting their needs in areas of men's suits, men's shoes, and women's shoes
- Handled all transactions of sales
- Opened or closed all sections
- Counted down cash drawer and was responsible for money.
Education
Licensed Practical Nurse - Nursing
Lincoln Technical Institute
Iselin NJHigh School Diploma -
Cliffside Park High School
Cliffside Park, NJ2017
Skills
- Management & leadership skills
- Exceptional Customer Service
- Administrative experience
- Detail oriented
- Time management
- Excellent interpersonal skills
- Proper Phone Etiquette
- Project Planning
- Business Correspondence
- Answering Client Questions
- Strong Problem Solver
- Reflective Listening
- Creative Thinking
- Constructive Feedback
Timeline
Amazon Delivery Driver
EMF LOGISTICS
11.2023 - 04.2024
Executive Virtual Assistant
DedicationPrecision
10.2020 - 11.2023
Assistant Manager
Dressbarn
01.2019 - 12.2019
Guest Service Associate
European Wax Center
09.2018 - 12.2018
Commission Sales Associate
MACYS GARDEN STATE
06.2018 - 09.2018
High School Diploma -
Cliffside Park High School
Licensed Practical Nurse - Nursing
Lincoln Technical Institute