Phani Swetha Tripurani
Concord,California
Summary
I come from content management background and has huge experience in supporting marketing teams along with technical side of knowledge with tools like AEM, New relic many more dev-ops tools.
Lead a team of engineers to support AEM platform for operations.
I believe in keeping our communication with stakeholders and business a transparent way is key to success. Always has that urge to learn new things and apart from it, i am well know for my patience and perseverance when you come to know me as person.
Overview
15
15
years of professional experience
1
1
Certification
Work History
DevOps Engineer / Release Manager
Abbott /
08.2023 - Current
- Provide Site Reliability Operations of AEM platform
- Content movements from lower to higher environments and continuous support to ensure the reliability of content that’s being produced
- AEM platform upgrades to keep the service up to date with new enhancements and features
- Configuring Alerts for our systems in new relic platform
- Working on Terraform to provide observability feature to our systems using new relic and terraform
- Providing infrastructure services to Lingo app which is hosted on Azure platform
- Working as a release manger for DTC and data platforms.
- Keeping an eye on alerts and performing incident management till its closure.
Site Reliability Engineer
Salesforce
10.2019 - 06.2023
- Managing and improving Splunk infrastructure that is hosted on AWS platform using terraform
- Configuring Alerts for our systems in New relic platform
- Performing log analytics using Splunk observability platform on implementing AI for deep understanding of our application logs and alerting users on beforehand
- Establishing log intakes for various applications and systems to Splunk
- Making puppet changes for our configuration updates
- Creating Grafana dashboards for easy understanding of our system metrics
- Utilizing Pager duty for efficiently managing incidents and on call duties
- Onboarding network devices and rackspace servers to our Zabbix platform for monitoring purposes
- Patching and upgrades for all our systems including Splunk, new relic, Logstash and wazuh agent
- Making sure that all systems are up to date and compliant.
AEM Systems Specialist
Salesforce
11.2015 - 10.2019
- Administer websites and content management using Adobe Experience Manager (AEM)
- Responsible for Production releases and other maintenance activities
- Totally responsible for maintaining the rackspace environment which hosts the salesforce corporate Website
- AEM Authoring and production support
- Administer and build components, templates, dialogs, and workflows using the AEM architecture (Sling, CRX, OSGI, JCR)
- Created python scripts for automation purposes
- Diagnose and solve technical problems related to content management such as search result accuracy, dynamic content linking, formatting, image scaling, internationalization, and personalization
- Worked with the Site reliability team on tools and technologies like Zabbix, new relic, Chef, Fabric, Python, Sumologic, Splunk
- Configuring chef cookbooks on changing the dispatcher rules and redirect rules for salesforce.com
- Translate business requirements into AEM specific implementation specifications
- Administer and improve internal development methodologies Own and manage several AEM environments
- Worked on establishing strong monitoring set up for www.salesforce.com
- Worked extensively with the Site reliability engineering team on different projects like sumologic to splunk migration, Zabbix and grafana monitoring set up for WWW monitoring, Installing New relic agents on all the rackspace servers via fabric and terraform
- Worked on Web applications that are hosted on the Heroku platform and provided production support to critical applications like MRIS (Lead processing app)
- Develop monitoring and performance metrics for AEM platform
- Contribute to the evolving architecture of our services to meet changing requirements for scaling, reliability, performance, manageability, and price
- Document designs and procedures for building and managing AEM
- Follow Salesforce.com's Information Technology processes and procedures.
AEM Engineer
Cox Communications
07.2014 - 11.2015
- Responsible for design, installation, configuration, tuning, security, backup, recovery, and upgrade of AEM 6.0/5.6 in a clustered environment on Linux server
- Configure AEM Publisher Clusters for High availability
- Install, configure Apache 2.4 and setup AEM Dispatcher
- Configure AEM with LDAP Instances
- Create User Groups Based on the Business Requirements
- Upgraded AEM 5.6 to 6.0
- Setup MongoDB for AEM 6.0
- Configure AEM ADOBE Marketing Cloud
- Build and Deploy packages using Curl
- Configure CQ components, Workflow and Integrating CQ with other applications
- Providing 24/7 Production Support for AEM Suites
- Setting up Backup and Recovery for AEM Instances
- Published a commerce store
- Involved in providing support and maintenance tasks related to the WebSphere Commerce server
- Deployed customized asset deployment packages onto WebSphere Commerce using WebSphere Commerce Build and Deployment tool
- Automate the build and deployment process
- Configure QuickBuild and Jenkins for continuous integration
- Coordinate with the development team with Build related issues
- Managing the production releases.
CQ5 Admin
Statefarm
11.2012 - 07.2015
- Installation and maintenance of cq5 in tomcat across servers on all environments (Prod, Pre-Prod, QA, Dev)
- Managing user accounts in cq5
- This includes assigning permissions as per application needs
- Ensuring proper and timely backup of cq5 repository
- Backups were automated
- Automating and customizing cq5 internal jobs such as garbage collection and tar optimization to improve system disk utilization Installation, setup and configuring redhat Linux on servers
- Administration tasks such as user management, server monitoring, file-system management, process level monitoring
- Configuring DNS
- Configuring LDAP and integrating it with all the servers making user authentication a centralized process
- Updating system software as and when required
- Shell programming to automate some of the daily admin tasks
- Involved in setting up the cluster environment for WebLogic server integrated with multiple workflows and in executing a performance benchmark of WebLogic server by using Load runner
- Involved in the Patch Management
- Involved in building and modifying the Ant build scripts for auto deployment process
- Created and monitored SLA alerts
- Also created business service, proxy services using service bus console
- Involved in troubleshooting the high CPU utilization, session replication, server hangs up.
Middleware Administrator
Cisco
10.2010 - 09.2012
- Was mainly involved in installation of various components of the environments like WebSphere Portal, WebServer, Deployment Manager, ODR, ITCAM, and Configuring DC
- Had the privilege of installing Portal 6.1 first and documented it for further installation in a different environment
- Worked on issues with Deployment and Code
- Excellent knowledge of Different Installation processes
- Mostly worked on Silent Installation using Response file
- Involved in Integration of LDAP and was also actively involved in SiteMinder Integration
- Created Templates on Admin Console of Deployment Manager
- Involved in Installation of Enterprise Application
- Created Dynamic Clusters on all environments
- Changing of URL for Portal on all environments
- Was Involved in Performance Tuning for Application Server, Datasource Tuning for Oracle, Database Server Tuning, Portal Server Properties, Portal Caches
- Documented all the processes I was involved in to create a Portal build Guide for AFS
- Updating the environments with the Latest Patches and Fix-packs
- Actively involved in troubleshooting various scenarios
- Deployed Portlets using Automation process and manual on Admin Console
- Creating Themes and Skins
- Provided 24/7 on call support.
Middleware Administrator
AT&T
03.2009 - 09.2010
- Installed and Configured IBM WebSphere Application Server 6.0 on Solaris environment
- Integrating enterprise wide J2EE applications and deploying using IBM WebSphere Application Server 6.0, Application Assembly Tool (AAT) and managing security policies for different applications
- Involved in creating and managing the cells using Network Deployment Manager
- Managed Connection Pooling and registering web applications (Servlets, JSP) on WebSphere
- Written shell scripts to automate the maintenance process of the WebSphere and recovered the backed-up WebSphere configuration using XML configuration tool
- Involved in designing WebSphere Application Server load balancing and fail over by using Workload Management horizontal and vertical scaling
- Involved in configuration of WebSphere Application Server resources like JDBC Data Sources, JDBC Providers and Connection Pooling to connect to the DB2
- Involved in configuration of Web Server interfaces, session management, virtual hosts and transports for WebSphere Application Servers
- Problem determination using local error logs and by running user traces and service traces.
Education
Master of Science (M.S.) In Computer Science -
Governors State University
University Park, IL01.2009
Bachelor of Technology In Information Technology -
Jawaharlal Nehru Technological University
Hyderabad, Telangana04.2007
Skills
- Incident Management
- Cross-Functional Teamwork
- Process Improvement
- Project Documentation
- Project Management
- Operational Analysis
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Strategic Planning
- Operations Management
Certification
- Spunk Core Certified Power User
- Splunk Enterprise Certified Admin
- AEM Technical foundations
Timeline
DevOps Engineer / Release Manager
Abbott /
08.2023 - Current
Site Reliability Engineer
Salesforce
10.2019 - 06.2023
AEM Systems Specialist
Salesforce
11.2015 - 10.2019
AEM Engineer
Cox Communications
07.2014 - 11.2015
CQ5 Admin
Statefarm
11.2012 - 07.2015
Middleware Administrator
Cisco
10.2010 - 09.2012
Middleware Administrator
AT&T
03.2009 - 09.2010
Master of Science (M.S.) In Computer Science -
Governors State University
Bachelor of Technology In Information Technology -
Jawaharlal Nehru Technological University
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