PHARUS HUDZIETZ
Visalia,CA
Summary
Dynamic retail professional with a strong foundation in customer service and team leadership. Proven ability to enhance operational efficiency through effective staff training and conflict resolution, contributing to overall store success and customer satisfaction.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Assistant Sales Manager
CEM, Five Below
03.2026 - Current
- Key holder, coordinated staff schedules for optimal coverage during peak hours to enhance customer experience., Facilitated resolution of customer conflicts, increasing satisfaction and fostering loyalty., received & stocked merchandise, organized resets, Conducted inventory management to monitor product levels, ensuring stock availability and minimizing shortages., read store maps, money management, cashiering, new store setup, and remodels. Heavy customer service. Training staff and scheduling.
- Key holder, coordinated staff schedules for optimal coverage during peak hours to enhance customer experience.
- received & stocked merchandise, organized resets, Conducted inventory management to monitor product levels, ensuring stock availability and minimizing shortages.
- read store maps, money management, cashiering, new store setup, and remodels. Heavy customer service. Training staff and scheduling.
Sales Support Lead
Five Below
03.2024 - 03.2026
- Key holder, organized staff schedules, resolved conflicts, managed merchandise movement and inventory, and oversaw financial transactions and budgets.. Trained new manager and covered shifts to ensure operational continuity.
- Coordinated sales initiatives to enhance customer engagement and satisfaction.
- Managed inventory levels to ensure product availability during peak seasons.
- Trained staff on sales techniques and customer service best practices.
Materials Specialist
Foothill Mill & Lumber CO.
04.2023 - 02.2024
- Managed materials inventory and ensured accuracy in records.
- Coordinated shipments and deliveries with suppliers and logistics teams.
- Conducted quality inspections on incoming lumber and materials.
- Cashier, organized deliveries, Reviewed and validated employee time cards, ensuring accurate payroll processing, Processed customer payments efficiently, maintaining accurate account records, customer service, merchandising, inventory, received and Provided customers with accurate pricing estimates, enhancing sales potential.
Front End Lead
Grocery Outlet
08.2022 - 04.2023
- Led front-end team to enhance customer service and satisfaction.
- Developed workflows to streamline checkout processes and reduce wait times.
- Trained staff on checkout procedures and customer interaction techniques.
- Led front end operations, overseeing cashiers and money management to ensure efficient service. Maintained smooth front end operations, facilitating a positive customer experience. Delegated breaks, lunches, and organized staff. Managed daily money intake and executed bank drops, ensuring accurate financial reporting. Executed all end of shift procedures.
Woodland Firefighter
U.S. Forestry
03.2022 - 08.2023
- Responded to wildfires, employing firefighting techniques and equipment.
- Conducted fire prevention inspections in national forest areas and campgrounds.
- Collaborated with team members during emergency response drills and training sessions.
- Responded to phone inquiries, providing visitors with essential parks and recreation information and safety regulations.
Maid Manager
Shaver Lake Village Hotel
02.2017 - 03.2021
- Coordinated staff schedules, assigned tasks, and managed payroll processes. Oversaw breakfast room food orders, linen inventory, and cleaning supply management.
- Cleaned guest rooms thoroughly to ensure high standards of cleanliness. and public areas to maintain high cleanliness standards.
- Organized and restocked cleaning supplies for efficient daily operations.
- Assisted in laundry services, ensuring timely availability of fresh linens.
Medical Assistant
24 Hour Urgent Care
01.2013 - 03.2015
- Assisted healthcare providers with patient examinations and procedures.
- Administered medications and vaccinations per physician instructions.
- Managed patient intake by collecting medical histories and updating records.
- Received patients, scheduled appointments, and took vitals to ensure efficient patient flow. Assisted doctor with procedures and addressed patient needs to enhance care experience.
Education
Associates Degree - Science
San Joaquin Valley College
Visalia, CA01-2025
Medical Assistant -
Kaplan College
Clovis, CA01-2013
Skills
- Sales strategy development
- Sales strategies
- Sales analysis
- Inventory management
- Customer service
- Customer conflict resolution
- Staff development
Certification
BLS Certification- Expiration 01/2027, Medical Assistant Diploma
Timeline
Assistant Sales Manager
CEM, Five Below
03.2026 - Current
Sales Support Lead
Five Below
03.2024 - 03.2026
Materials Specialist
Foothill Mill & Lumber CO.
04.2023 - 02.2024
Front End Lead
Grocery Outlet
08.2022 - 04.2023
Woodland Firefighter
U.S. Forestry
03.2022 - 08.2023
Maid Manager
Shaver Lake Village Hotel
02.2017 - 03.2021
Medical Assistant
24 Hour Urgent Care
01.2013 - 03.2015
Associates Degree - Science
San Joaquin Valley College
Medical Assistant -
Kaplan College